|
11300610
|
2024-12-27
|
Struggling to pay mortgage
|
Mortgage
|
|
| Issue |
Struggling to pay mortgage
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Mortgage
|
| Sub Issue |
Foreclosure
|
| Sub Product |
Conventional home mortgage
|
| Date Received |
2024-12-27
|
| Submitted Via |
Phone
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-27
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
N/A
|
|
|
11527013
|
2025-01-14
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive enough information to verify debt
|
| Sub Product |
Credit card debt
|
| Date Received |
2025-01-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-14
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
I disputed inaccurate and inconsistent information being reported within my WF Auto Account and WF Credit Card Account with XXXX. The information came back updated and was still incorrect. Also, I requested a deletion of the account and not an update for updates are too not accurate. XXXX failed to provide requested information for my disputes that were challenged and deemed accurate. Once I called, they said the account could not be removed because the account belongs to me. I was not disputing the validity of the account, but the derogatory remarks listed within those accounts. Failure to provide method of verification is a violation of my rights. I would like this matter to be evaluated.
|
| Consumer Consent Provided |
Consent provided
|
|
|
11720659
|
2025-01-23
|
Opening an account
|
Checking or savings account
|
|
| Issue |
Opening an account
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Checking or savings account
|
| Sub Issue |
Unable to open an account
|
| Sub Product |
Checking account
|
| Date Received |
2025-01-23
|
| Submitted Via |
Web
|
| Company Response |
In progress
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-23
|
|
|
11372039
|
2025-01-02
|
Managing an account
|
Checking or savings account
|
|
| Issue |
Managing an account
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Checking or savings account
|
| Sub Issue |
Problem using a debit or ATM card
|
| Sub Product |
Checking account
|
| Date Received |
2025-01-02
|
| Submitted Via |
Referral
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-03
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
N/A
|
|
|
11457704
|
2025-01-09
|
Opening an account
|
Checking or savings account
|
|
| Issue |
Opening an account
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Checking or savings account
|
| Sub Issue |
Account opened without my consent or knowledge
|
| Sub Product |
Checking account
|
| Date Received |
2025-01-09
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-09
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
While XXXX XXXX XXXX, checking accounts was open and NSF checks was deposit into these accounts for funds. The dates each account was opened I provided a sentence order from the court showing the dates XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
|
| Consumer Consent Provided |
Consent provided
|
|
|
11723131
|
2025-01-21
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Old information reappears or never goes away
|
| Sub Product |
Credit reporting
|
| Date Received |
2025-01-21
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-21
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
11549160
|
2025-01-15
|
Opening an account
|
Checking or savings account
|
|
| Issue |
Opening an account
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Checking or savings account
|
| Sub Issue |
Unable to open an account
|
| Sub Product |
Checking account
|
| Date Received |
2025-01-15
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-15
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
Checking account with XXXX XXXX Wells Fargo XXXX XXXX bank XXXXXXXX XXXXl. XXXX XXXX I never open a account with these bank as I was placed in XXXX and fraudulent account set up online XXXX has fraudulent place block when I never sent money Thur these banks with my knowledge I would like to taken out of XXXX and any other services deny banking
|
| Consumer Consent Provided |
Consent provided
|
|
|
11612666
|
2025-01-20
|
Closing an account
|
Checking or savings account
|
|
| Issue |
Closing an account
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Checking or savings account
|
| Sub Issue |
Funds not received from closed account
|
| Sub Product |
Checking account
|
| Date Received |
2025-01-20
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-20
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
10829147
|
2024-11-18
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
I do not know
|
| Date Received |
2024-11-18
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-11-18
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
11151478
|
2024-12-13
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Improper use of your report
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Reporting company used your report improperly
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-12-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-13
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
I am writing to WELLS FARGO CARD SER follow up on a previous complaint regarding fraudulent and unauthorized hard inquiries that continue to appear on my credit report. Despite my prior communication, it seems that no action has been taken to address this alarming issue. These unauthorized inquiries remain unresolved, causing significant harm to my credit reputation and ongoing distress. As detailed in my Federal Trade Commission ( FTC ) Identity Theft Report, reference number XXXX, I have never authorized the companies responsible for these hard inquiries to access my credit report. These inquiries were made without my consent or knowledge, constituting a clear violation of my rights under the Fair Credit Reporting Act ( FCRA ). The FCRA requires credit reporting agencies to ensure that all information included in a consumers credit report is accurate and authorized. WELLS FARGO CARD SERs failure to remove these fraudulent inquiries after being notified of their unauthorized nature violates its legal obligations under the FCRA, including the duty to investigate disputes and verify the accuracy of reported information. I respectfully request that WELLS FARGO CARD SER take immediate action by conducting a thorough investigation into the unauthorized hard inquiries identified in my credit file. These inquiries must be promptly removed, as they lack proper authorization. Furthermore, I ask that you provide written confirmation of your findings and detail the corrective actions taken to ensure compliance with the FCRA. Please treat this matter with the urgency it deserves. If WELLS FARGO CARD SER fails to address these inaccuracies within the legally mandated timeframe, I may be forced to escalate the matter further by filing complaints with the Consumer Financial Protection Bureau ( CFPB ) or pursuing legal remedies to protect my rights under federal law. Thank you for your attention to this serious issue. I trust that WELLS FARGO CARD SER will fulfill its obligations under the FCRA and take the necessary steps to resolve this matter promptly.
|
| Consumer Consent Provided |
Consent provided
|
|
|
11274326
|
2024-12-23
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
| Issue |
Took or threatened to take negative or legal action
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Debt collection
|
| Sub Issue |
Threatened or suggested your credit would be damaged
|
| Sub Product |
I do not know
|
| Date Received |
2024-12-23
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-23
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
11057091
|
2024-12-06
|
Managing an account
|
Checking or savings account
|
|
| Issue |
Managing an account
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Checking or savings account
|
| Sub Issue |
Problem using a debit or ATM card
|
| Sub Product |
Checking account
|
| Date Received |
2024-12-06
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-06
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
On XX/XX/XXXX, I received an email from Wells Fargo saying that they detected some unusual activity and fraud on my Wells Fargo card. I reviewed my account and seen that unknown spent {$1200.00} on my card from an unknown merchant. I called Wells Fargo to dispute claims because I did not make those transactions, everything went well. On XX/XX/XXXX, I checked the claim and one was declined. I called and spoke with them they said it was declined because they didnt see any fraudulent activity, XXXX of the transactions they detected fraud like in the email was from XXXX XXXX XXXX I have over XXXX transactions from XXXX totaling over {$800.00}, I disputed each transaction. So now theyre saying that the same XXXX they reported unusual activity about early on is now not fraudulent???? Ok, another reason they said it was declined because they asked me Did you have your card during the time of this transaction and my response was Yes. I recall them asking me were I using my card at the time of these transactions, and I was. I dont have that card physically, I do have it digitally in my mobile wallet. I asked them If they could refile the claim, they said I could but itll probably be declined again. They did try to refile and the system automatically declined. However my second claim is still pending, they said that it should be approved. Both claims have some of the same transactions, so how come XXXX is getting approved and not the other. And most of the transactions says XXXX XXXX, how is that not fraudulent like?
|
| Consumer Consent Provided |
Consent provided
|
|
|
10994143
|
2024-12-02
|
Trouble during payment process
|
Mortgage
|
|
| Tags |
Servicemember
|
| Issue |
Trouble during payment process
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Mortgage
|
| Sub Issue |
Interest rate
|
| Sub Product |
VA mortgage
|
| Date Received |
2024-12-02
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-02
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
The only information I can somewhat remember is XX/XX/year>, which was the day the state troopers came to my home to evict me out of the house. Prior to this date, I was trying to fix my mortgage and get back in good standing with my mortgage company Wells Fargo.
The issues started when I first got the loan. At closing, the interest rate was much higher than I had expected since I was getting a VA loan. However, my intention was to pay the home off early anyway. This process seemed to get harder and harder, and some years after living in the home, I saw that an additional {$30000.00} loan was taken out on my home, of which I knew nothing about. I tried to stay in good standing with Wells Fargo but I was not able to, and it really seemed as if there was some kind XXXX XXXX XXXX XXXX going on there because it seemed sort of hostile while being in the bank trying to resolve the problem. I had to just accept my fate that I would not be able to keep my home, and when the XXXX XXXX came, it was as if the whole conspiracy to evict me from the address was complete. I was homeless for awhile and now Im renting in the worst part of town, so now I'm just trying to get my life back together and move up out from the XXXX.
|
| Consumer Consent Provided |
Consent provided
|
|
|
10886035
|
2024-11-22
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2024-11-22
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-04
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
11250314
|
2024-12-22
|
Charged upfront or unexpected fees
|
Debt or credit management
|
|
| Issue |
Charged upfront or unexpected fees
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Debt or credit management
|
| Sub Product |
Mortgage modification or foreclosure avoidance
|
| Date Received |
2024-12-22
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-22
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
I was given a differant amount at the time of agreement the a higher amount afterthe agreement.
|
| Consumer Consent Provided |
Consent provided
|
|
|
11229378
|
2024-12-21
|
Problem caused by your funds being low
|
Checking or savings account
|
|
| Issue |
Problem caused by your funds being low
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Checking or savings account
|
| Sub Issue |
Overdrafts and overdraft fees
|
| Sub Product |
Checking account
|
| Date Received |
2024-12-21
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-21
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
I had an account with Wells Fargo years ago in XXXX XXXX XXXX They'd hold a big purchase and then wait for a couple of small purchases to go through and then hit me with several overdrafts. It happened a lot of times with withdrawals & small purchases as well.
|
| Consumer Consent Provided |
Consent provided
|
|
|
10471741
|
2024-10-17
|
Problem with a lender or other company charging your account
|
Checking or savings account
|
|
| Issue |
Problem with a lender or other company charging your account
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Checking or savings account
|
| Sub Issue |
Transaction was not authorized
|
| Sub Product |
Checking account
|
| Date Received |
2024-10-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-10-17
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
On the XXXX I had my phone stolen by a man following us he saw I had opened banking apps. He stole my phone ran transferred money from my bank to 2 apps open XXXX and XXXX XXXX then to himself. The police recovered it while charges were pending and I placed a police report! I called the bank they promised me I would get my money back. They waited a month then after I did all the work to prove fraud! It was fraud Im on social security the bank manger promised me and even gave me XXXX $ back. Then they said they wouldnt help me. Took the XXXX $ back out XXXX older with XXXX kids. I never make charges they knew it was fraud now Im negative XXXX XXXX I have no money. Im XXXX and have nobody. Please please please help me
|
| Consumer Consent Provided |
Consent provided
|
|
|
7622523
|
2023-10-02
|
Fraud or scam
|
Money transfer, virtual currency, or money service
|
|
| Tags |
Older American, Servicemember
|
| Issue |
Fraud or scam
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
Domestic (US) money transfer
|
| Date Received |
2023-10-02
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-10-02
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
XXXX XX/XX/2013 received a call from a person who identified himself as a representative from Wells Fargo Bank Fraud Department. He then explained to me that my bank account had beed hacked and the only way to find these individuals that I will need to go to my local Wells Fargo Bank and request a wire transfer to 2 separate accounts, one for XXXX and the other for XXXX, and I did as instructed. The next money I was heading to the XXXX to see my wife and while on the plane I realized that I had made a big mistake. Because of a time difference of XXXX hours, I tried several times to contact my bank and after 3 days I finally got through and I explained to the bank manager that I was scammed. He then told me that he will initiate a " Will Call '' to contact the two banks XXXX XXXX XXXX and XXXX XXXX Bank to cancel but after several attempts the money had already been collected. I even tried contacting the two banks myself but they couldn't release information to me. I've reported this incident to my local police agency and FBI but to this day I'm at a loss...
Request your assistance.
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX
|
| Consumer Consent Provided |
Consent provided
|
|
|
7398441
|
2023-08-14
|
Managing an account
|
Checking or savings account
|
|
| Issue |
Managing an account
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Checking or savings account
|
| Sub Issue |
Deposits and withdrawals
|
| Sub Product |
Checking account
|
| Date Received |
2023-08-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-08-15
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
6558446
|
2023-02-10
|
Problem caused by your funds being low
|
Checking or savings account
|
|
| Issue |
Problem caused by your funds being low
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Checking or savings account
|
| Sub Issue |
Non-sufficient funds and associated fees
|
| Sub Product |
Checking account
|
| Date Received |
2023-02-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-02-10
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
7022312
|
2023-05-24
|
Managing an account
|
Checking or savings account
|
|
| Issue |
Managing an account
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Checking or savings account
|
| Sub Issue |
Problem using a debit or ATM card
|
| Sub Product |
Checking account
|
| Date Received |
2023-05-24
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-05-24
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
Wells Fargo failed to investigate a transaction I disputed correctly I filed WF went with the merchant only because I tipped the merchant after the service the provide wasnt as expected. On XX/XX/2023 I authorized a transaction for {$71.00} at XXXXXXXX XXXX for dip powder acrylic nails. On XX/XX/2023 I noticed cracks in my nails I contacted XXXX XXXX to inform them my nails were cracking I was told We fix your nail you have to pay for service again I contacted Wells Fargo to dispute the transaction, they issued a provisional credit On XX/XX/2023 they withdrew the credit from my funds. On XX/XX/2023 the representative stated the dispute was file incorrectly WF stated I authorized the transaction and they agreed with the merchant because I left a tip before I noticed my nails were done incorrectly.
|
| Consumer Consent Provided |
Consent provided
|
|
|
6529073
|
2023-02-03
|
Managing the loan or lease
|
Vehicle loan or lease
|
|
| Issue |
Managing the loan or lease
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Vehicle loan or lease
|
| Sub Issue |
Problem with additional products or services purchased with the loan
|
| Sub Product |
Loan
|
| Date Received |
2023-02-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-02-03
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
6456980
|
2023-01-20
|
Closing an account
|
Checking or savings account
|
|
| Issue |
Closing an account
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Checking or savings account
|
| Sub Issue |
Company closed your account
|
| Sub Product |
Checking account
|
| Date Received |
2023-01-20
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-01-20
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
My Bank account was closed after someone hacked it and funds were taken and my account was locked
|
| Consumer Consent Provided |
Consent provided
|
|
|
6458332
|
2023-01-19
|
Managing an account
|
Checking or savings account
|
|
| Issue |
Managing an account
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Checking or savings account
|
| Sub Issue |
Funds not handled or disbursed as instructed
|
| Sub Product |
Checking account
|
| Date Received |
2023-01-19
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-01-19
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
I don't remember the date, but I closed an account and Wells Fargo did not close it. As a result my daughter was able to get over XXXX of my money.
|
| Consumer Consent Provided |
Consent provided
|
|
|
10731529
|
2024-11-08
|
Fraud or scam
|
Money transfer, virtual currency, or money service
|
|
| Issue |
Fraud or scam
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
Mobile or digital wallet
|
| Date Received |
2024-11-08
|
| Submitted Via |
Phone
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-03
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
N/A
|
|
|
6467846
|
2023-01-22
|
Problem caused by your funds being low
|
Checking or savings account
|
|
| Issue |
Problem caused by your funds being low
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Checking or savings account
|
| Sub Issue |
Overdrafts and overdraft fees
|
| Sub Product |
Checking account
|
| Date Received |
2023-01-22
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-01-22
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
XX/XX/2014 overdraft fee XXXX
|
| Consumer Consent Provided |
Consent provided
|
|
|
7163984
|
2023-06-25
|
Struggling to pay mortgage
|
Mortgage
|
|
| Issue |
Struggling to pay mortgage
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Mortgage
|
| Sub Product |
FHA mortgage
|
| Date Received |
2023-06-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-06-25
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
7110807
|
2023-06-13
|
Trouble during payment process
|
Mortgage
|
|
| Tags |
Servicemember
|
| Issue |
Trouble during payment process
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Mortgage
|
| Sub Product |
FHA mortgage
|
| Date Received |
2023-06-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-06-13
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
I XXXX XXXX am the legal heir and only child of XXXX XXXX XXXX, during the care of my mom, I discovered that my mom was being victimized by her mortgage companies. The house that she and my step father originally purchased was compromised by an existing second mortgage or personal loan. The amount that they stated she owed on the mortgage was XXXX that Wells Fargo assess to the house at the time. I contacted several companies for my mother trying to get that corrected for during the time of conservatorship. I hired several attorneys to deal with matter, none seem to be able to help us efficiently.
My mother paid and struggled all of her life for her to have a home that is now in foreclosure and about to be sold, and the way that Wells Fargo went about it is less than humane. The courts that is involved in the matter created a domino effect and confusing avenue of failure in order for me to fail and mislead me to believe that everything that I was doing to help my family would be okay. They force us out of my mother 's house, took all our possession and gave me no monies that was due to me. I have been paying the taxes on the property. I followed proper protocol with the courts and the adversaries never once appeared in court and never met with me and my attorney. The agencies that I contacted provided no assistance in the matter. Wells Fargo did not provide my mother with the proper insurance in case something did happen to my mother that her house would be covered under the insurance knowing my mother 's illness. My attorney issued me the deed to the house so how has the house been foreclosed on. You may call me at XXXX.
i
|
| Consumer Consent Provided |
Consent provided
|
|
|
6343441
|
2022-12-20
|
Trouble during payment process
|
Mortgage
|
|
| Tags |
Servicemember
|
| Issue |
Trouble during payment process
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Mortgage
|
| Sub Product |
FHA mortgage
|
| Date Received |
2022-12-20
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-12-20
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
I don't have specific dates or amounts because this was over five years ago. However, I felt as though my escrow amounts were incorrect. I think I paid more in escrow that was not returned to me or added to the account.
|
| Consumer Consent Provided |
Consent provided
|
|
|
6541616
|
2023-02-07
|
Problem caused by your funds being low
|
Checking or savings account
|
|
| Issue |
Problem caused by your funds being low
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Checking or savings account
|
| Sub Issue |
Overdrafts and overdraft fees
|
| Sub Product |
Checking account
|
| Date Received |
2023-02-07
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-02-07
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Other
|
|
|
5905330
|
2022-08-22
|
Managing an account
|
Checking or savings account
|
|
| Issue |
Managing an account
|
| Timely |
Yes
|
| Company |
WELLS FARGO & COMPANY
|
| Product |
Checking or savings account
|
| Sub Issue |
Banking errors
|
| Sub Product |
Checking account
|
| Date Received |
2022-08-22
|
| Submitted Via |
Phone
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-08-22
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
N/A
|
|
