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  5. TRUSTMARK CORPORATION

TRUSTMARK CORPORATION

Headquarter

Company Details

Name: TRUSTMARK CORPORATION
Jurisdiction: MISSISSIPPI
Business Type: Profit Corporation
Status: Good Standing
Effective Date: 05 Aug 1968 (57 years ago)
Business ID: 570659
ZIP code: 39201
County: Hinds
State of Incorporation: MISSISSIPPI
Principal Office Address: 248 E CAPITOL ST, SUITE 310JACKSON, MS 39201

Links between entities

Type Company Name Company Number State
Headquarter of TRUSTMARK CORPORATION, NEW YORK 1844496 NEW YORK
Subsidiary Fisher Brown Bottrell Insurance, Inc., MISSISSIPPI 710440 MISSISSIPPI
Subsidiary Southern Community Capital, LLC, MISSISSIPPI 1005985 MISSISSIPPI
Subsidiary First Building Corporation, MISSISSIPPI 311120 MISSISSIPPI
Subsidiary Trustmark Securities, Inc., MISSISSIPPI 741887 MISSISSIPPI
Subsidiary F. S. Corporation, MISSISSIPPI 211336 MISSISSIPPI

Legal Entity Identifier

LEI number Registered As Jurisdiction Of Formation General Category Entity Status Entity created at
5493000HPQ4D2RZ79739 570659 US-MS GENERAL ACTIVE No data

Addresses
Legal C/O Granville Tate Jr, 248 East Capitol Street, Suite 733, Jackson, US-MS, US, 39201
Headquarters 248 East Capitol Street, Suite 733, Jackson, US-MS, US, 39201

Registration details
Registration Date 2013-04-30
Last Update 2022-03-15
Status LAPSED
Next Renewal 2020-04-30
LEI Issuer 5493001KJTIIGC8Y1R12
Corroboration Level FULLY_CORROBORATED
Data Validated As 570659

form 5500

Plan Name Plan Year EIN/PN Received Sponsor Total number of participants
TRUSTMARK CORPORATION PENSION PLAN FOR CERTAIN EMPLOYEES OF ACQUIRED FINANCIAL INSTITUTIONS 2023 640471500 2024-10-15 TRUSTMARK CORPORATION 10
File View Page
Three-digit plan number (PN) 007
Effective date of plan 2016-12-30
Business code 522110
Sponsor’s telephone number 6012087671
Plan sponsor’s address 248 EAST CAPITOL STREET, JACKSON, MS, 39201

Signature of
Role Plan administrator
Date 2024-10-15
Name of individual signing MELISSA M. JONES
Valid signature Filed with authorized/valid electronic signature
TRUSTMARK CORPORATION PENSION PLAN FOR CERTAIN EMPLOYEES OF ACQUIRED FINANCIAL INSTITUTIONS 2022 640471500 2023-10-12 TRUSTMARK CORPORATION 13
File View Page
Three-digit plan number (PN) 007
Effective date of plan 2016-12-30
Business code 522110
Sponsor’s telephone number 6012087671
Plan sponsor’s address 248 EAST CAPITOL STREET, JACKSON, MS, 39201

Signature of
Role Plan administrator
Date 2023-10-12
Name of individual signing MELISSA M. JONES
Valid signature Filed with authorized/valid electronic signature
TRUSTMARK CORPORATION PENSION PLAN FOR CERTAIN EMPLOYEES OF ACQUIRED FINANCIAL INSTITUTIONS 2021 640471500 2022-10-17 TRUSTMARK CORPORATION 15
File View Page
Three-digit plan number (PN) 007
Effective date of plan 2016-12-30
Business code 522110
Sponsor’s telephone number 6012087671
Plan sponsor’s address 248 EAST CAPITOL STREET, JACKSON, MS, 39201

Signature of
Role Plan administrator
Date 2022-10-17
Name of individual signing MELISSA M. JONES
Valid signature Filed with authorized/valid electronic signature
TRUSTMARK CORPORATION PENSION PLAN FOR CERTAIN EMPLOYEES OF ACQUIRED FINANCIAL INSTITUTIONS 2020 640471500 2021-10-08 TRUSTMARK CORPORATION 18
File View Page
Three-digit plan number (PN) 007
Effective date of plan 2016-12-30
Business code 522110
Sponsor’s telephone number 6012087671
Plan sponsor’s address 248 EAST CAPITOL STREET, JACKSON, MS, 39201

Signature of
Role Plan administrator
Date 2021-10-08
Name of individual signing MELISSA M. JONES
Valid signature Filed with authorized/valid electronic signature
TRUSTMARK CORPORATION PENSION PLAN FOR CERTAIN EMPLOYEES OF ACQUIRED FINANCIAL INSTITUTIONS 2019 640471500 2020-10-14 TRUSTMARK CORPORATION 20
File View Page
Three-digit plan number (PN) 007
Effective date of plan 2016-12-30
Business code 522110
Sponsor’s telephone number 6012087671
Plan sponsor’s address 248 EAST CAPITOL STREET, JACKSON, MS, 39201

Signature of
Role Plan administrator
Date 2020-10-14
Name of individual signing MELISSA M. JONES
Valid signature Filed with authorized/valid electronic signature
TRUSTMARK CORPORATION PENSION PLAN FOR CERTAIN EMPLOYEES OF ACQUIRED FINANCIAL INSTITUTIONS 2018 640471500 2019-10-09 TRUSTMARK CORPORATION 20
File View Page
Three-digit plan number (PN) 007
Effective date of plan 2016-12-30
Business code 522110
Sponsor’s telephone number 6012087671
Plan sponsor’s address 248 EAST CAPITOL STREET, JACKSON, MS, 39201

Signature of
Role Plan administrator
Date 2019-10-09
Name of individual signing MELISSA M. JONES
Valid signature Filed with authorized/valid electronic signature
TRUSTMARK CORPORATION PENSION PLAN FOR CERTAIN EMPLOYEES OF ACQUIRED FINANCIAL INSTITUTIONS 2017 640471500 2018-10-15 TRUSTMARK CORPORATION 20
File View Page
Three-digit plan number (PN) 007
Effective date of plan 2016-12-30
Business code 522110
Sponsor’s telephone number 6012087671
Plan sponsor’s address 248 EAST CAPITOL STREET, JACKSON, MS, 39201

Signature of
Role Plan administrator
Date 2018-10-15
Name of individual signing MELISSA M. JONES
Valid signature Filed with authorized/valid electronic signature
TRUSTMARK CORPORATION PENSION PLAN FOR CERTAIN EMPLOYEES OF ACQUIRED FINANCIAL INSTITUTIONS 2016 640471500 2017-10-16 TRUSTMARK CORPORATION 20
Three-digit plan number (PN) 007
Effective date of plan 2016-12-30
Business code 522110
Sponsor’s telephone number 6012087671
Plan sponsor’s address 248 EAST CAPITOL STREET, JACKSON, MS, 39201
TRUSTMARK CORPORATION PENSION PLAN FOR CERTAIN EMPLOYEES OF ACQUIRED FINANCIAL INSTITUTIONS 2016 640471500 2017-10-16 TRUSTMARK CORPORATION 20
File View Page
Three-digit plan number (PN) 007
Effective date of plan 2016-12-30
Business code 522110
Sponsor’s telephone number 6012087671
Plan sponsor’s address 248 EAST CAPITOL STREET, JACKSON, MS, 39201

Signature of
Role Plan administrator
Date 2017-10-16
Name of individual signing MELISSA M. JONES
Valid signature Filed with authorized/valid electronic signature

Agent

Name Role Address
Michael A King Agent 248 East Capitol Street, Suite 733, Jackson, MS 39201

Director

Name Role Address
Duane A. Dewey Director P O Box 291, Jackson, MS 39205
Gerard R. Host Director P O Box 291, Jackson, MS 39205
Adolphus B. Baker Director P O Box 291, Jackson, MS 39205
Richard H. Puckett Director P O Box 291, Jackson, MS 39205
William G. Yates III Director P O Box 291, Jackson, MS 39205
Tracy T Conerly Director P O Box 291, Jackson, MS 39205
Harris V. Morrissette Director P O Box 291, Jackson, MS 39205
William A. Brown Director P. O. Box 291, Jackson, MS 39205
J. Clay Hays Junior Director P. O. Box 291, Jackson, MS 39205
Augustus L. Collins Director P O Box 291, Jackson, MS 39205

President

Name Role Address
Duane A. Dewey President P O Box 291, Jackson, MS 39205

Treasurer

Name Role Address
Thomas C. Owens Treasurer P O Box 291, Jackson, MS 39205

Secretary

Name Role Address
Granville Tate Jr Secretary P O Box 291, Jackson, MS 39205

Chairman

Name Role Address
Gerard R. Host Chairman P O Box 291, Jackson, MS 39205

Assistant Secretary

Name Role Address
F. Joseph Rein Jr Assistant Secretary P O Box 291, Jackson, MS 39205

Filings

Type Status Filed Date Description
Annual Report Filed 2024-04-10 Annual Report For TRUSTMARK CORPORATION
Restate Articles of Incorporation Filed 2023-05-11 Restatement For TRUSTMARK CORPORATION
Annual Report Filed 2023-04-14 Annual Report For TRUSTMARK CORPORATION
Annual Report Filed 2022-03-22 Annual Report For TRUSTMARK CORPORATION
Amendment Form Filed 2022-03-22 Amendment For TRUSTMARK CORPORATION
Annual Report Filed 2021-03-26 Annual Report For TRUSTMARK CORPORATION
Annual Report Filed 2020-03-24 Annual Report For TRUSTMARK CORPORATION
Annual Report Filed 2019-03-19 Annual Report For TRUSTMARK CORPORATION
Annual Report Filed 2018-03-27 Annual Report For TRUSTMARK CORPORATION
Merger Filed 2017-04-06 Merger For TRUSTMARK CORPORATION

CFPB Complaint

Complaint Id Date Received Issue Product
11708547 2025-01-22 Problem when making payments Credit card
Issue Problem when making payments
Timely Yes
Company TRUSTMARK CORPORATION
Product Credit card
Sub Issue Problem during payment process
Sub Product General-purpose credit card or charge card
Date Received 2025-01-22
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-22
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided Consent not provided
11458577 2025-01-09 Fraud or scam Money transfer, virtual currency, or money service
Tags Older American
Issue Fraud or scam
Timely Yes
Company TRUSTMARK CORPORATION
Product Money transfer, virtual currency, or money service
Sub Product Domestic (US) money transfer
Date Received 2025-01-09
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-09
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided Consent not provided
11706022 2025-01-22 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company TRUSTMARK CORPORATION
Product Credit reporting or other personal consumer reports
Sub Issue Personal information incorrect
Sub Product Credit reporting
Date Received 2025-01-22
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-22
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
10314428 2024-10-01 Getting the loan Payday loan, title loan, personal loan, or advance loan
Issue Getting the loan
Timely Yes
Company TRUSTMARK CORPORATION
Product Payday loan, title loan, personal loan, or advance loan
Sub Product Installment loan
Date Received 2024-10-01
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-10-01
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided N/A
4284590 2021-04-07 Managing an account Checking or savings account
Issue Managing an account
Timely Yes
Company TRUSTMARK CORPORATION
Product Checking or savings account
Sub Issue Fee problem
Sub Product Checking account
Date Received 2021-04-07
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-04-09
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided N/A
7235346 2023-07-11 Trouble during payment process Mortgage
Tags Older American
Issue Trouble during payment process
Timely Yes
Company TRUSTMARK CORPORATION
Product Mortgage
Sub Product Home equity loan or line of credit (HELOC)
Date Received 2023-07-11
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-07-11
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened XX/XX/ my HELOC was suspended and since that period the interest rate has increased from interest only 1 % of balance to 13 % and climbing. My balance is approx {$11000.00} and I have not had available credit since XX/XX/. Since the line has been suspended how can the interest rate continue to increase and I have no access to the line other than making payments. If the line is suspended so should the interest. Please help me get a satisfactory explanation. Thanks
Consumer Consent Provided Consent provided
7580355 2023-09-20 Managing an account Checking or savings account
Issue Managing an account
Timely Yes
Company TRUSTMARK CORPORATION
Product Checking or savings account
Sub Issue Deposits and withdrawals
Sub Product Checking account
Date Received 2023-09-20
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-09-20
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened My initial complaint number is XXXX. I wanted to get help with issues related to missing money from my checking account. The bank claimed that the financial tool that I used from their app was only supposed to be used for informational purposes only. However, the same financial tools can be used for helping with budgeting and managing finances. I used the tool for managing my finances for my checking account and discovered that my account was missing money. The tool indicated that there was more income than income for the checking account than spending. The difference as of today according to the financial tool is a bit over XXXX dollars. I have proof of the spending and income according to the financial tool and proof of unknown transactions from the app. The photographs should show enough proof because of the date of the unknown transactions from this morning. The unknown transactions are for amounts of {$22.00} and {$160.00} today XX/XX/2023. The photos should be attached to this message or uploaded with my complaint.
Consumer Consent Provided Consent provided
10948155 2024-11-27 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company TRUSTMARK CORPORATION
Product Credit reporting or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2024-11-27
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-11-27
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened I am writing to formally demand that you immediately cease and desist all unauthorized activity related to my personal and financial information. This letter serves as a formal notice that your actions constitute identity theft, securities fraud, and fraudulent conveyance, and have resulted in the unconstitutional taking of my private property without just compensation. Account Extinguishment and Restitution I demand the immediate and complete extinguishment of all accounts, both public and private, that have been fraudulently created or accessed using my personal information. All proceeds derived from these accounts must be returned to me, the rightful owner and taxpayer. Accounting Standards and Legal Violations The fraudulent creation and use of these accounts violate multiple accounting standards, including those outlined by the XXXX XXXX XXXX XXXX ( XXXX ). Specifically, the unauthorized use of my identity to create and access these accounts constitutes identity theft, a federal crime punishable under 18 U.S.C. 1028. Furthermore, the use of these accounts to engage in securities transactions without my consent constitutes securities fraud, which is a violation of federal securities laws. The fraudulent creation and use of these accounts also constitute a fraudulent conveyance, as they were created to defraud creditors and other parties. This is a violation of state laws governing fraudulent transfers. Unconstitutional Taking and Involuntary Servitude The unauthorized use of my personal information to create and access these accounts has resulted in the unconstitutional taking of my private property without just compensation. This violates the Fifth Amendment to the United States Constitution. Additionally, the forced labor and financial burdens imposed on me as a result of these fraudulent accounts constitute involuntary servitude, a violation of the Thirteenth Amendment to the United States Constitution. Color of Law and Deprivation of Rights The actions of your organization and its agents have been carried out under the color of law, which is the appearance or use of lawful power to mask an illegal act. By using government authority to access and control my financial information without my consent, your organization has deprived me of my inalienable rights, in violation of 18 U.S.C. 242. Provisions and penalties for negligent violations are provided under section 617. [ 15 U.S.C. 1681o ]. Any person who demonstrates negligence by failing to comply with any requirement established under this law concerning a consumer is responsible to the consumer for an amount comprising : 1. Any actual damages incurred by the consumer due to the failure ; and 2. In the event of a successful legal action to enforce any liability, the costs associated with the action, as well as reasonable attorney 's fees determined by the court. False Pretenses The law deters fraudulent activities and cases done knowingly under false pretenses. The FCRA penalizes anyone who obtains consumer information from the CRA under false pretenses. As specified under the United States Code, the conduct is punishable by a fine, imprisonment for up to 2 years, or both. Unauthorized Disclosure Under section 620. [ 15 U.S.C. 1681r ] of the FCRA, any officer or employee of the consumer reporting agency who knowingly or willfully provides consumers information from the agencys files to any person not authorized to access the information shall be fined or imprisoned for not more than 2 years or both. 1. Furnishing and Reporting Old Information Credit reporting agencies and the creditors who supply information to them must provide and keep your credit information current. When your credit circumstances have changed, and the information in your credit report isn't updated to reflect these changes, this failure might be an FCRA violation. Some examples of this kind of FCRA violation include : failing to report that a debt was discharged in bankruptcy XXXX XXXX XXXX XXXX XXXX reporting old debts as new or re-aged XXXX XXXX XXXX XXXX XXXX reporting an account as active when it was voluntarily closed by a consumer and reporting certain information XXXX XXXX XXXX XXXX XXXX that's more than seven years old ( like lawsuits ) or ten years old ( XXXX XXXX bankruptcies ). 2. Furnishing and Reporting Inaccurate Information Your creditor must not supply information to a credit reporting agency that it knows ( or should know ) is inaccurate. That kind of information includes : reporting a debt as charged-off when you settled it or paid it in full misstating the balance due reporting late payments when you paid timely listing you as a debtor on an account when you were only the authorized user or supplying credit information on an account where identity theft was previously reported ( or failing to maintain a reasonable procedure for you to report identity theft XXXX XXXX XXXX XXXX XXXX ). Credit reporting agencies must not include inaccurate information in your credit reports. 3. Mixed Files Credit reporting agencies can also run afoul of their obligations to report accurate credit information about you. In many instances, this violation happens when a credit bureau mixes your file with someone else 's file with similar background information. Some common cases of mixed files include : morphing or duplicating negative credit information with a stranger who shares a similar Social Security number failing to distinguish the Jr. and Sr. in similar surnames mixing the information of persons with the same last name and similar first names, and combining or mixing credit files of persons with similar names living in the same city or zip code. 4. Failing to Follow Debt Dispute Procedures When you submit a written dispute about the accuracy of an item on your report XXXX XXXX XXXX XXXX XXXX, the credit bureaus and your creditors must take certain actions in response. Their duties include conducting a reasonable investigation of your dispute, correcting any inaccurate information, or even removing the disputed debt from your credit reports. A credit reporting agency or creditor can fall short of its duties to follow proper dispute procedures under the Fair Credit Reporting Act in a number of other ways. Debt Dispute Violations by Credit Reporting Agencies Some common FCRA violations by credit reporting agencies include failing to : notify a creditor that you dispute the debt that it has reported conduct a reasonable investigation of your dispute or correct or delete any inaccurate, incomplete, or unverifiable information within 30 days ( or 45 days in some cases ) of receiving notice of your dispute. Debt Dispute Violations by Creditors and Other Information Suppliers Some common creditor and furnisher FCRA violations XXXX XXXX XXXX XXXX XXXX include failing to : notify every credit reporting agency involved that you dispute the debt submit corrected information to the credit reporting agency subsequent to investigating your dispute refrain from continuing to submit information that it knows ( or should know ) is incorrect conduct an internal investigation of your dispute within 30 days ( or 45 days in some cases ) provide you with a reasonable procedure, including an address, to submit a written dispute or report of identity theft or inform you of the results of its investigation within five business days after it completes the investigation. 5. Privacy Violations Credit reporting agencies can't release your credit reports to just anybody. They can only give them to authorized persons. The agencies may disclose your report only to persons or entities that have a valid need, such as : creditors landlords insurance providers utility companies, and employers ( only if you previously consented ). 6. Requesting a Credit Report for an Impermissible Purpose Even though your employer, creditor, or landlord might be allowed to pull your credit report, they must still have a permissible purpose XXXX XXXX XXXX XXXX XXXX to do so. If someone pulls your credit report for an impermissible purpose, then it might be an FCRA violation. Some examples of impermissible purposes include : someone pulls your credit report to determine if you're collectible before filing a lawsuit against you on an involuntary debt or other non-credit matter ( for example, in determining whether to file a personal injury lawsuit ) your employer pulls your credit report without your permission or a creditor on a debt you discharged in bankruptcy pulls your credit report to check out your current financial activity. XXXX. Withholding Notices You're entitled to notices concerning the reporting, handling, and use of your credit information. Notice violations under the FCRA might XXXX XXXX when : a creditor fails to notify you when it supplies negative credit information to a credit reporting agency a user of credit information ( such as a prospective employer or lender ) fails to notify you of a negative decision ( https : //www.nolo.com/legal-encyclopedia/do-lenders-have-to-tell-you-why-you-are-denied-credit.html ) based on your credit report a creditor fails to provide you with your XXXX XXXX if it was used as part of any credit decision a creditor fails to notify you of your right to dispute inaccurate credit information a creditor fails to notify you of your right to obtain a free credit report or a creditor or " user of information '' refuses to identify the source of the credit information it obtained about you.
Consumer Consent Provided Consent provided
4423910 2021-06-02 Improper use of your report Credit reporting, credit repair services, or other personal consumer reports
Tags Servicemember
Issue Improper use of your report
Timely Yes
Company TRUSTMARK CORPORATION
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Credit inquiries on your report that you don't recognize
Sub Product Credit reporting
Date Received 2021-06-02
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-06-02
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened In XXXX, I overdrafted an account, XXXX, with Trustmark National Bank. The ovwrdrafted amount was aprox XXXX dollars. Truatmark aprox. One year later relayed the debt to lawyer, XXXX XXXX. I was sued and the judge awarded in Trustmark National Bank 's favor. XXXX attempted to seize funds from a new account I opened at XXXX XXXX XXXX. XXXX XXXX did Not authorize the transaction, so the XXXX account was in deficit for days, and then the transaction was revoked and my account went back to normal. Trustmark Bank 's lawyer, XXXX XXXX, still had not received payment. I told her, XXXX, to stop calling my phone number, she was very rude. Fast forward from XXXX to XXXX, I check my credit report on XX/XX/XXXX, and Truatmark National Bank has posted a credit inquiry that i DID NOT authorize. I called Trustmark 's 1800 number I was then directed to a XXXX XXXX. I contacted her, leaving voice mail until I received a call back on, XX/XX/XXXX. XXXX XXXX ( XXXX ) asked for my personal info, and after that she directed me to a, XXXX XXXX within Trustmark 's XXXX. XXXX XXXX told me on XX/XX/XXXX that I needed to call XXXX XXXX, in reference to my past due debt. XXXX stated that Trustmark can do credit inquiries any time as a stipulation of my debt. I was also told by XXXX that the only way to remove this inquiry was to contact XXXX XXXX. I asked XXXX why wasn't this debt charged to a collection agency and listed, as such, in my credit report. I was told again to contact XXXX XXXX, Trustmark 's lawyer Essentially I have a past debt with Trustmark National Bank. I have verbally stated to not be contacted, I have told lawyer not to call my phone. Each time u speak with a creditor it re-initiates the process of debt, Trustmark National Bank is performing unauthorized credit inquiries using my name and information.
Consumer Consent Provided Consent provided
5644856 2022-06-07 Problem with a lender or other company charging your account Checking or savings account
Issue Problem with a lender or other company charging your account
Timely Yes
Company TRUSTMARK CORPORATION
Product Checking or savings account
Sub Issue Transaction was not authorized
Sub Product Checking account
Date Received 2022-06-07
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-06-07
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened On XXXX XXXX using a XXXX XXXX XXXX XXXX XXXX to pay my local garage bill so i can get my tag at XXXX XXXX XXXX XXXX XXXX. The teller says can not used this card i thought it was local bank debt card so i took Trustmark bank card for XXXX XXXX XXXX XXXX for {$50.00} @ XXXX XXXX Then Sunday XXXX Home Phone called XXXX Trustmark Case # XXXX XXXX XXXX {$76.00} for XXXX others are XXXX XXXX XXXX for {$250.00} And XXXX XXXX XXXX in XXXX, tn {$250.00} then it's look like Debit reversal {$250.00} that's was XXXX XXXX Then XXXX XXXX XXXX XXXX XXXX Was {$86.00} on XX/XX/2022 for Fair Market Value prior {$86.00} on XX/XX/2022 for XXXX XXXX and on XX/XX/2022 same amount same name. Thanks very much XXXX XXXX XXXX, Please let me know about this A.S.A. P.
Consumer Consent Provided Consent provided
10998732 2024-12-02 Managing an account Checking or savings account
Issue Managing an account
Timely Yes
Company TRUSTMARK CORPORATION
Product Checking or savings account
Sub Issue Funds not handled or disbursed as instructed
Sub Product Checking account
Date Received 2024-12-02
Submitted Via Postal mail
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-02
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided N/A
3216172 2019-04-18 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company TRUSTMARK CORPORATION
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Account status incorrect
Sub Product Credit reporting
Date Received 2019-04-18
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2019-04-22
Consumer Consent Provided Consent not provided
10910044 2024-11-23 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company TRUSTMARK CORPORATION
Product Credit reporting or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2024-11-23
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-11-23
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened Dear XXXX XXXX, I am writing to formally demand that you immediately cease and desist all unauthorized activity related to my personal and financial information. This letter serves as a formal notice that your actions constitute identity theft, securities fraud, and fraudulent conveyance, and have resulted in the unconstitutional taking of my private property without just compensation. Account Extinguishment and Restitution I demand the immediate and complete extinguishment of all accounts, both public and private, that have been fraudulently created or accessed using my personal information. All proceeds derived from these accounts must be returned to me, the rightful owner and taxpayer. Accounting Standards and Legal Violations The fraudulent creation and use of these accounts violate multiple accounting standards, including those outlined by the XXXX XXXX XXXX XXXX ( XXXX ). Specifically, the unauthorized use of my identity to create and access these accounts constitutes identity theft, a federal crime punishable under 18 U.S.C. 1028. Furthermore, the use of these accounts to engage in securities transactions without my consent constitutes securities fraud, which is a violation of federal securities laws. The fraudulent creation and use of these accounts also constitute a fraudulent conveyance, as they were created to defraud creditors and other parties. This is a violation of state laws governing fraudulent transfers. Unconstitutional Taking and Involuntary Servitude The unauthorized use of my personal information to create and access these accounts has resulted in the unconstitutional taking of my private property without just compensation. This violates the XXXX XXXX to the United States XXXX. Additionally, the forced labor and financial burdens imposed on me as a result of these fraudulent accounts constitute involuntary servitude, a violation of the XXXX XXXX to the United States XXXX. XXXX of XXXX and XXXX of Rights The actions of your organization and its agents have been carried out under the XXXX of law, which is the appearance or use of lawful power to mask an illegal act. By using government authority to access and control my financial information without my consent, your organization has deprived me of my inalienable rights, in violation of XXXX XXXX. XXXX.
Consumer Consent Provided Consent provided
2892627 2018-05-01 Problem caused by your funds being low Checking or savings account
Issue Problem caused by your funds being low
Timely Yes
Company TRUSTMARK CORPORATION
Product Checking or savings account
Sub Issue Non-sufficient funds and associated fees
Sub Product Checking account
Date Received 2018-05-01
Submitted Via Postal mail
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2018-05-01
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided N/A
2298637 2017-01-19 Deposits and withdrawals Bank account or service
Issue Deposits and withdrawals
Timely Yes
Company TRUSTMARK CORPORATION
Product Bank account or service
Sub Product Checking account
Date Received 2017-01-19
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2017-01-19
Complaint What Happened My bank accounts at Trustmark bank have been compromised. I have sent a complaint concerning one of my checking accounts and I need to add the other " High-Yield " account as well. I have attempted to reconcile these matters with the bank, on several occasions without any resolution. I am a victim of Identity Theft which I reported to the FTC. I have also reported the bank account breaches to the FDIC. My E-mail has been compromised. I have never had an internet account for any of my banking accounts. I never use on-line banking.
Consumer Consent Provided Consent provided
3408185 2019-10-17 Closing on a mortgage Mortgage
Issue Closing on a mortgage
Timely Yes
Company TRUSTMARK CORPORATION
Product Mortgage
Sub Product Other type of mortgage
Date Received 2019-10-17
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2019-10-17
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened Initially a construction loan through Trustmark National Bank ( land owned by us ) when we finished building the bank strong-armed us into an in-house loan product with a balloon paymnent due in 7 years. It was never explained to us why we were given this type of loan or why we didn't qualify for a conventional loan. We had qualified through another local bank for a FHA loan but went with XXXX due to our builder recommendation. We had a modification due to loss of job and this is when we learned of the in-house loan and not a FHA loan. I had applied for several federal programs to assist us since I was going back to school for XXXX but they weren't available to me due to our loan type. Even when the modification was given it was never explained to us that we had a balloon payment loan. I feel that we have been unfairly targeted because of race. Also, the current balance has increased to more than what we initially borrowed for the mortgage and this is after almost eight years of mortgage payments.
Consumer Consent Provided Consent provided
1153354 2014-12-11 Problems when you are unable to pay Consumer Loan
Issue Problems when you are unable to pay
Timely Yes
Company TRUSTMARK CORPORATION
Product Consumer Loan
Sub Product Vehicle loan
Date Received 2014-12-11
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2014-12-15
Consumer Consent Provided N/A
968022 2014-08-04 Closing/Cancelling account Credit card
Tags Servicemember
Issue Closing/Cancelling account
Timely Yes
Company TRUSTMARK CORPORATION
Product Credit card
Date Received 2014-08-04
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2014-08-04
Consumer Consent Provided N/A
1969520 2016-06-15 Loan modification,collection,foreclosure Mortgage
Issue Loan modification,collection,foreclosure
Timely Yes
Company TRUSTMARK CORPORATION
Product Mortgage
Sub Product Other mortgage
Date Received 2016-06-15
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2016-06-27
Consumer Consent Provided N/A
2292774 2017-01-17 Using a debit or ATM card Bank account or service
Issue Using a debit or ATM card
Timely Yes
Company TRUSTMARK CORPORATION
Product Bank account or service
Sub Product Checking account
Date Received 2017-01-17
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2017-01-17
Complaint What Happened My checking accounts at Trustmark Bank have been compromised. A great deal of money has been stolen from each account. There are multiple debit card transactions that are inconsistent. There are also internet banking accounts that I did not authorize. I never use internet banking. In addition, I strongly believe there are several debit cards that were issued to others without my authorization. I am a victim of Identity Theft. I have a claim/case with the FTC.
Consumer Consent Provided Consent provided
911617 2014-06-26 Loan modification,collection,foreclosure Mortgage
Issue Loan modification,collection,foreclosure
Timely Yes
Company TRUSTMARK CORPORATION
Product Mortgage
Sub Product Other mortgage
Date Received 2014-06-26
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2014-06-30
Consumer Consent Provided N/A
1183301 2015-01-06 Arbitration Credit card
Issue Arbitration
Timely Yes
Company TRUSTMARK CORPORATION
Product Credit card
Date Received 2015-01-06
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2015-01-06
Consumer Consent Provided N/A
10612792 2024-10-29 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company TRUSTMARK CORPORATION
Product Credit reporting or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2024-10-29
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-10-29
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened This account is due to fraud remove from my report immediately Please note that you have a maximum of XXXX days to complete this investigation, as per the Fair Credit Reporting Act section XXXX ( a ) ( XXXX ). I am certain that you know already but please allow me to remind you that your failure ( XXXX ) to respond satisfactorily within 30 days of receipt of this certified letter will result in a small claims action against your company. I will be seeking {$5000.00} ( or the maximum allowable sue-able monetary award I can seek ) in damages for XXXX or more of the following : XXXX. ) Defamation XXXX. ) Negligent Enablement of Identity Fraud XXXX. ) Violation of the Fair Credit Reporting Act XXXX ) unlawful reporting of unproven derogatory information deficient of compliance proof upon a consumer compliance check, dispute, complaint or challenge of compliance! You will be required to appear in a court venue local to me and very likely to my favor as an obvious victim of your willful disregard of the consumer reporting regulations thereby inflicting unjustified injury to my consumer credibility and reputation, in order to formally defend yourself.
Consumer Consent Provided Consent provided
10410077 2024-10-10 Closing on a mortgage Mortgage
Issue Closing on a mortgage
Timely Yes
Company TRUSTMARK CORPORATION
Product Mortgage
Sub Issue Closing disclosure or other related disclosures
Sub Product FHA mortgage
Date Received 2024-10-10
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-10-10
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened The insurance company that was available for me based on my budget was rescinded once documents was in place the insurance company underwriter ruled us ineligible for insurance based on the condition of the home it was because of Electrical and Plumbing problems I have attempted to get this resolved but been ignored I recently filed a complaint with the realtor association I was advised that my complaint was with the bank and the appraiser the representative from the insurance company came out once we the loan documents was completed we moved into the home not knowing whether or not the insurance would be accepted I feel that the process of the loan being close should have been on hold pending the insurance inspection but the day we where in the home a few days after the loan originator had me signing the documents the insurance company sent someone to the home and a few days later we got a letter and a Email stating that we where ruled ineligible for insurance and this was an FHA loan and now because of this problem I have Electrical Problems and Plumbing issues there are many problems with this home my credit is damaged because of the Electrical issues I have 15 feet of water these problems especially with the denial of insurance created the problems for me it is leaking water real bad I have video and proof of these issues nobody is trying to help me the loan was close without any insurance and the bank for me to take there insurance because I didn't have any it's not fair when I inherited these problems and the underwriter rule us ineligible because of the condition which the underwriter listed the pics o have attached pr water damage from the issues stated in the rescinded policy it actually is worse than that I have pic documents.
Consumer Consent Provided Consent provided
4424517 2021-06-02 Trouble during payment process Mortgage
Issue Trouble during payment process
Timely Yes
Company TRUSTMARK CORPORATION
Product Mortgage
Sub Product FHA mortgage
Date Received 2021-06-02
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-06-02
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided Consent not provided
896143 2014-06-16 Account opening, closing, or management Bank account or service
Issue Account opening, closing, or management
Timely Yes
Company TRUSTMARK CORPORATION
Product Bank account or service
Sub Product Checking account
Date Received 2014-06-16
Submitted Via Fax
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2014-06-18
Consumer Consent Provided N/A
3044415 2018-10-12 Trouble during payment process Mortgage
Issue Trouble during payment process
Timely Yes
Company TRUSTMARK CORPORATION
Product Mortgage
Sub Product Other type of mortgage
Date Received 2018-10-12
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2018-11-20
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided N/A
1555354 2015-09-08 Account opening, closing, or management Bank account or service
Issue Account opening, closing, or management
Timely Yes
Company TRUSTMARK CORPORATION
Product Bank account or service
Sub Product Checking account
Date Received 2015-09-08
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2015-09-08
Consumer Consent Provided Consent not provided
1885449 2016-04-18 Loan servicing, payments, escrow account Mortgage
Issue Loan servicing, payments, escrow account
Timely Yes
Company TRUSTMARK CORPORATION
Product Mortgage
Sub Product Conventional fixed mortgage
Date Received 2016-04-18
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2016-04-20
Consumer Consent Provided Other
2910745 2018-04-07 Managing an account Checking or savings account
Issue Managing an account
Timely Yes
Company TRUSTMARK CORPORATION
Product Checking or savings account
Sub Issue Problem accessing account
Sub Product Other banking product or service
Date Received 2018-04-07
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2018-05-29
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided N/A
1189666 2015-01-11 Account opening, closing, or management Bank account or service
Issue Account opening, closing, or management
Timely Yes
Company TRUSTMARK CORPORATION
Product Bank account or service
Sub Product Checking account
Date Received 2015-01-11
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2015-01-11
Consumer Consent Provided N/A

Court Cases

Docket Number Nature of Suit Filing Date Disposition
1200210 Banks and Banking 2012-03-23 transfer to another district
Circuit Fifth Circuit
Origin removed (began in the state court, removed to the district court)
Jurisdiction federal question
Jury Demand Plaintiff demands jury
Demanded Amount 0
Termination Class Action Missing
Procedural Progress no court action
Nature Of Judgment no monetary award
Judgement missing
Arbitration On Termination Missing
Office 3
Filing Date 2012-03-23
Termination Date 2014-09-30
Date Issue Joined 2012-03-23
Section 1446
Sub Section NR
Status Terminated

Parties
Name PAYNE
Role Plaintiff
Name TRUSTMARK CORPORATION
Role Defendant

Related by officers

Michael A King

FIRST BUILDING CORPORATION FIRST CAPITAL CORPORATION MAK PROPERTIES, LLC MAKS, LLC TRUSTMARK SECURITIES, INC. MTK Investments, LLC M & K Construction, LLC Maxview Advertising of MS, Inc. Southern Community Capital, LLC Trustmark SCC Community Investment Fund, LLC

Duane A. Dewey

F S CORPORATION FIRST BUILDING CORPORATION FIRST CAPITAL CORPORATION

Thomas C. Owens

F S CORPORATION FIRST BUILDING CORPORATION FIRST CAPITAL CORPORATION Southern Community Capital, LLC

Granville Tate Jr

F S CORPORATION FIRST BUILDING CORPORATION TRUSTEES OF THE DIOCESE OF MISSISSIPPI FIRST CAPITAL CORPORATION Fisher Brown Bottrell Insurance, Inc. SIMPSON TATE PLACE, LLC TRUSTMARK SECURITIES, INC. V.W.M. Investments, L.L.C. R.S.V. Investments II, L.L.C. S.M.S. Investments, L.L.C.

Gerard R. Host

Trustmark Acquisition Corporation

Richard H. Puckett

Puckett Machinery Company 731 St. Charles, LLC

William G. Yates III

Carwill Management LLC AAG Marine, LLC

William A. Brown

Walker, Brown & Brown, P.A. JJM Properties, LLC Kudzu Ventures, LLC Hernando Ventures, LLC Hernando West Development, LLC Hernando West, LLC Hernando West Residential District Association, Inc. Just One, LLC Hernando Methodist Church

Related by address

248 E CAPITOL ST, SUITE 310JACKSON, MS 39201

F S CORPORATION FIRST BUILDING CORPORATION FIRST CAPITAL CORPORATION TRUSTMARK SECURITIES, INC.

Date of last update: 14 Mar 2025

Sources: Mississippi Secretary of State

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