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CONSUMER PORTFOLIO SERVICES, INC.

Company Details

Name: CONSUMER PORTFOLIO SERVICES, INC.
Jurisdiction: MISSISSIPPI
Business Type: Profit Corporation
Status: Good Standing
Effective Date: 07 May 1996 (29 years ago)
Business ID: 629832
State of Incorporation: CALIFORNIA
Principal Office Address: 3800 Howard Hughes Pkwy, Ste 1400Las Vegas, NV 89169
Historical names: NewRoadsAutoLoans

Agent

Name Role Address
C T CORPORATION SYSTEM Agent 645 LAKELAND EAST DR STE 101, FLOWOOD, MS 39232

President

Name Role Address
Michael T Lavin President 19500 Jamboree Road, Irvine, CA 92612

Secretary

Name Role Address
Mark Creatura Secretary 3800 Howard Hughes Pkwy, Ste 1400, Las Vegas, NV 89169

Vice President

Name Role Address
Mark Creatura Vice President 3800 Howard Hughes Pkwy, Ste 1400, Las Vegas, NV 89169
Teri Robinson Vice President 3800 Howard Hughes Pkwy, Ste 1400, Las Vegas, NV 89169
Chris Terry Vice President 19500 Jamboree Rd, Irvine, CA 92612
Denesh Bharwani Vice President 19500 Jamboree Rd, Irvine, CA 92612

Director

Name Role Address
Charles E Bradley, Jr Director 3800 Howard Hughes Pkwy, Ste 1400, Las Vegas, NV 89169
William B Roberts Director 126 East 56th Street, New York, NY 10022
Daniel S Wood Director 6010 Mason Drive, Greenburg, PA 15601
Brian J Rayhill Director 6 Pleasant Street, Darien, CT 06820
Lou Grasso Director 3 Bay Cove Ln, Newport, CA 92660
Stephen Deckoff Director 2187 Atlantic St Ste 9, Stamford, MS 06902-6880
Jim Walker Director 230 Round Hill Rd, Greenwich, MS 06831-3358
William Grounds Director 12117 Oakland Hills Dr, Las Vegas, MS 89141-6017
Gregory S Washer Director 3187 Pullman Street, Costa Mesa, CA 92618

Chief Executive Officer

Name Role Address
Charles E Bradley, Jr Chief Executive Officer 3800 Howard Hughes Pkwy, Ste 1400, Las Vegas, NV 89169

Filings

Type Status Filed Date Description
Annual Report Filed 2025-03-10 Annual Report For CONSUMER PORTFOLIO SERVICES, INC.
Annual Report Filed 2024-10-25 Annual Report For CONSUMER PORTFOLIO SERVICES, INC.
Annual Report Filed 2024-04-16 Annual Report For CONSUMER PORTFOLIO SERVICES, INC.
Annual Report Filed 2023-04-17 Annual Report For CONSUMER PORTFOLIO SERVICES, INC.
Annual Report Filed 2022-03-24 Annual Report For CONSUMER PORTFOLIO SERVICES, INC.
Annual Report Filed 2021-04-15 Annual Report For CONSUMER PORTFOLIO SERVICES, INC.
Annual Report Filed 2020-04-08 Annual Report For CONSUMER PORTFOLIO SERVICES, INC.
Annual Report Filed 2019-04-15 Annual Report For CONSUMER PORTFOLIO SERVICES, INC.
Fictitious Name Registration Filed 2018-08-01 Fictitious Name Registration For CONSUMER PORTFOLIO SERVICES, INC.
Annual Report Filed 2018-04-13 Annual Report For CONSUMER PORTFOLIO SERVICES, INC.

CFPB Complaint

Complaint Id Date Received Issue Product
11595305 2025-01-18 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Credit reporting or other personal consumer reports
Sub Issue Credit inquiries on your report that you don't recognize
Sub Product Credit reporting
Date Received 2025-01-18
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-18
11322097 2024-12-31 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Credit reporting or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2024-12-31
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-31
11742748 2025-01-25 Repossession Vehicle loan or lease
Issue Repossession
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Vehicle loan or lease
Sub Issue Loan balance remaining after the vehicle is repossessed and sold
Sub Product Loan
Date Received 2025-01-25
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-25
6252964 2022-11-28 Problem with a credit reporting company's investigation into an existing problem Credit reporting, credit repair services, or other personal consumer reports
Issue Problem with a credit reporting company's investigation into an existing problem
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Investigation took more than 30 days
Sub Product Credit reporting
Date Received 2022-11-28
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-11-28
Complaint What Happened Consumer portfolio is saying my account is a charge off. There was not XXXX consecutive months without a payment. The vehicle was total the insurance company paid. They asked me to pay a little on the account which I am doing. But when you calculate me paying for a vehicle for XXXX XXXX years at XXXX. With XXXX payment deferred and insurance paid XXXX in XX/XX/2022 should not be showing a negative mark on me.
Consumer Consent Provided Consent provided
5530863 2022-05-03 Improper use of your report Credit reporting, credit repair services, or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2022-05-03
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-05-03
Complaint What Happened This is attempt # 3 that includes new and updated information regarding the improper use of my credit report. I have reviewed the original alleged contract and have found several discrepancies that include some of the following : 1 ) Consumer Portfolio Services does not have written or verbal consent to report to any consumer reporting agencies. This is a violation of my privacy. 18 U.S. Code 1028A ( a ) ( 1 ) 2 ) XXXX illegally and knowingly collected a down payment amount of XXXX while also collecting financing for the alleged contract agreement. 15 U.S. Code 1605 ( a ) 3 ) Reporting my account as " paid by insurance '' on my credit file as ANY mention of me having insurance is in violation of 15 U.S. Code 1681a ( i ) ( 2 ) 4 ) The alleged contract agreement has several financial discrepancies which includes miscalculation of total charges and payment amounts. I am attaching the portion of the phone conversation where the XXXX representative made a motion to resolve this issue. I am requesting the following remedies : 1 ) deletion of this credit account from all of my credit files. 2 ) a letter confirming the deletion of this account from all credit reporting agencies. 3 ) Reimbursement of fees which shall include the down payment, late payment fees, recalculation of accurate finance charge, and any fees to remedy for pain and suffering. -Two separate payments must be provided to account for the illegal and predatory acts taken against my wife and myself.
Consumer Consent Provided Consent provided
3276990 2019-06-16 Managing the loan or lease Vehicle loan or lease
Tags Servicemember
Issue Managing the loan or lease
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Vehicle loan or lease
Sub Issue Billing problem
Sub Product Loan
Date Received 2019-06-16
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2019-06-16
Consumer Consent Provided Consent not provided
6824942 2023-04-11 Improper use of your report Credit reporting, credit repair services, or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Credit inquiries on your report that you don't recognize
Sub Product Credit reporting
Date Received 2023-04-11
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-04-11
Consumer Consent Provided Consent not provided
10081166 2024-09-10 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Credit reporting or other personal consumer reports
Sub Issue Credit inquiries on your report that you don't recognize
Sub Product Credit reporting
Date Received 2024-09-10
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-09-10
Consumer Consent Provided Consent not provided
7277734 2023-07-21 Improper use of your report Credit reporting, credit repair services, or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Credit inquiries on your report that you don't recognize
Sub Product Credit reporting
Date Received 2023-07-21
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-07-21
Complaint What Happened Inquires that were not Authorized
Consumer Consent Provided Consent provided
8717472 2024-04-08 Improper use of your report Credit reporting or other personal consumer reports
Tags Servicemember
Issue Improper use of your report
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Credit reporting or other personal consumer reports
Sub Issue Credit inquiries on your report that you don't recognize
Sub Product Credit reporting
Date Received 2024-04-08
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-04-08
Complaint What Happened I sent a picture of my drivers license to my brother XXXX, he was in the process of trying to get a vehicle. The sales representative that we spoke with explained to us that since I wasnt co-signing on a vehicle that they didnt need to run my credit, I was confused with that information because if that was the case then why did they need me to probide anything on his behalf. I beleived the representative and provided my license and the very next day I began to receive notifications from credit karma that I had 6 new inquiries on my report in which I never consented to regardless of who it was from.
Consumer Consent Provided Consent provided
6844959 2023-04-15 Improper use of your report Credit reporting, credit repair services, or other personal consumer reports
Tags Servicemember
Issue Improper use of your report
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2023-04-15
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-04-15
Consumer Consent Provided Consent not provided
7533320 2023-09-11 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Credit reporting or other personal consumer reports
Sub Issue Credit inquiries on your report that you don't recognize
Sub Product Credit reporting
Date Received 2023-09-11
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-09-11
Consumer Consent Provided Consent not provided
5546193 2022-05-05 Problem with a credit reporting company's investigation into an existing problem Vehicle loan or lease
Issue Problem with a credit reporting company's investigation into an existing problem
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Vehicle loan or lease
Sub Issue Investigation took more than 30 days
Sub Product Loan
Date Received 2022-05-05
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-05-05
Complaint What Happened About XX/XX/2022 all of my credit monitoring apps went off to inform me of my credit score dropping over XXXX points because of consumer portfolio. Money payment was made and they still reported me being over 30 days late. I called the company later that day and they said sorry. Nothing that the was going to.do to fox their mistake. I just got my credit score higher. Now they ruined it. I want that later payment removed and my credit score fixed.
Consumer Consent Provided Consent provided
5005511 2021-12-13 Improper use of your report Credit reporting, credit repair services, or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2021-12-13
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-01-05
Complaint What Happened I have unauthorized inquiries own my report.
Consumer Consent Provided Consent provided
5448859 2022-04-14 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Account information incorrect
Sub Product Credit reporting
Date Received 2022-04-14
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-04-14
Complaint What Happened Attempt # 1 : Disputed through Consumer Reporting Agencies Attempt # 2 : On XX/XX/22 I sent a Cease and Desist Letter via US Certified Mail to Consumer Portfolio Services outlining the following requests : Below are some of the violations reported : The illegal acceptance of the down payment amount of {$3000.00} ( 18 USC 1662b ) Fraudulently reporting 20 late payments to credit bureaus ( 15 USC 1681a ) Listing paid by insurance to consumers which is deceiving and falsified information ( 15 USC 1681a ) Privacy Violation in reporting to any and all credit reporting agencies without my written and expressed consent.
Consumer Consent Provided Consent provided
6807739 2023-04-08 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2023-04-08
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-04-08
Complaint What Happened I have made reports for the police in XXXX when purse was taken in which contained documents with my information and i got a letter from a pervious employer in XXXX that my information had been compromised. There are reports of places I never lived in XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Ms XX/XX/XXXX XXXX XXXX XXXX XXXX, XXXX XX/XX/XXXX
Consumer Consent Provided Consent provided
4117877 2021-02-04 False statements or representation Debt collection
Tags Older American, Servicemember
Issue False statements or representation
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Debt collection
Sub Issue Impersonated attorney, law enforcement, or government official
Sub Product I do not know
Date Received 2021-02-04
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-02-04
Complaint What Happened I received a AUTOMATED robo call from company that claimed to be '' COMSUMER PORTFOLIO SERVICES ''. I HAVE NO DEBT! THIS IS SCAM COMPANY. AND IS JUST ONE OF SEVERAL SPAM AND SCAM CALLS THAT I RECEIVE. THIS FAKE DEBT COLLECTOR PHONE # is XXXX. THIS OCCURED TWICE ON XX/XX/2021 at XXXX ; XXXX XXXX. I HUNG UP KNOWING THAT I HAVE NO DEBTS.
Consumer Consent Provided Consent provided
5113201 2022-01-15 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Debt collection
Sub Issue Didn't receive notice of right to dispute
Sub Product Auto debt
Date Received 2022-01-15
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-01-16
Consumer Consent Provided Consent not provided
6509868 2023-01-31 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Debt collection
Sub Issue Didn't receive notice of right to dispute
Sub Product I do not know
Date Received 2023-01-31
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-01-31
Complaint What Happened inquires on my credit reports.
Consumer Consent Provided Consent provided
8717843 2024-04-08 Improper use of your report Credit reporting or other personal consumer reports
Tags Servicemember
Issue Improper use of your report
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Credit reporting or other personal consumer reports
Sub Issue Credit inquiries on your report that you don't recognize
Sub Product Credit reporting
Date Received 2024-04-08
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-04-08
Complaint What Happened I sent a picture of my drivers license to my brother XXXX, he was in the process of trying to get a vehicle. The sales representative that we spoke with explained to us that since I wasnt co-signing on a vehicle that they didnt need to run my credit, I was confused with that information because if that was the case then why did they need me to probide anything on his behalf. I beleived the representative and provided my license and the very next day I began to receive notifications from credit karma that I had 6 new inquiries on my report in which I never consented to regardless of who it was from.
Consumer Consent Provided Consent provided
9150912 2024-06-02 Identity theft protection or other monitoring services Credit reporting or other personal consumer reports
Issue Identity theft protection or other monitoring services
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Credit reporting or other personal consumer reports
Sub Issue Billing dispute for services
Sub Product Other personal consumer report
Date Received 2024-06-02
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-06-04
Complaint What Happened I received a letter from XXXX and XXXX XXXX that my personal information was breach and there are inquires on my credit report that I did not make.
Consumer Consent Provided Consent provided
12675624 2025-03-26 Getting a loan or lease Vehicle loan or lease
Issue Getting a loan or lease
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Vehicle loan or lease
Sub Issue Changes in terms mid-deal or after closing
Sub Product Loan
Date Received 2025-03-26
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-03-26
12542706 2025-03-18 Getting a loan or lease Vehicle loan or lease
Issue Getting a loan or lease
Timely Yes
Company Consumer Portfolio Services, Inc.
Product Vehicle loan or lease
Sub Issue Confusing or misleading advertising or marketing
Sub Product Loan
Date Received 2025-03-18
Submitted Via Web
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2025-03-18

Date of last update: 16 Mar 2025

Sources: Mississippi Secretary of State