| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
RSI Enterprises, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Other debt
|
| Date Received |
2023-02-15
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-02-15
|
| Complaint What Happened |
On XX/XX/XXXX I initially filed a claim with the CPFB against RSI Enterprises in response to RSI sending validation showing that I owed the debt. Pursuant to 12 CFR 1006.18 a, A debt collector must not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. Since then, these crooks have deleted my account attempting to cover up their deception. On XX/XX/XXXX, I sent a letter with an attached invoice for this violation. RSI responded by stating that I do not have an account with them. I called as suggested by the letter that I received on XXXX XXXX, XXXX, and there was still no resolution. My rights were violated as a consumer and I will settle for nothing less than what is owed to me. If this is not resolved then I will take this report, which is an attempt to resolve, to federal court.
|
| Consumer Consent Provided |
Consent provided
|
|
