3661420
|
2020-05-20
|
Problem with a credit reporting company's investigation into an existing problem
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Problem with a credit reporting company's investigation into an existing problem
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Investigation took more than 30 days
|
Sub Product |
Credit reporting
|
Date Received |
2020-05-20
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-05-20
|
Complaint What Happened |
I have filed a dispute in regards to the incorrect items on my credit report. It has been well over 30 days and I have not received any investigation results.
|
Consumer Consent Provided |
Consent provided
|
|
3659223
|
2020-05-19
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Account status incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2020-05-19
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-05-19
|
Complaint What Happened |
Per review of my credit report recently, i happened on a discretion. It stated " Paid Collection '' but i never was a collection account. This account never went legal. And i paid it all the way out shortly after. So, the account should not appear as a " Paid Collection '' I would like this thoroughly looked into and not just pushed to the side.
|
Consumer Consent Provided |
Consent provided
|
|
2193892
|
2016-11-03
|
Incorrect information on credit report
|
Credit reporting
|
|
Tags |
Servicemember
|
Issue |
Incorrect information on credit report
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Credit reporting
|
Sub Issue |
Account status
|
Date Received |
2016-11-03
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2016-11-04
|
Consumer Consent Provided |
Consent not provided
|
|
3909683
|
2020-10-21
|
Getting the loan
|
Payday loan, title loan, or personal loan
|
|
Issue |
Getting the loan
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Payday loan, title loan, or personal loan
|
Sub Product |
Installment loan
|
Date Received |
2020-10-21
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-10-21
|
Complaint What Happened |
I have applied for loan through first heritage credit and have not heard from them about my application. I have not received any letter in the mail for denial or approval. I am sure I have been denied but I am legally entitled to an adverse action letter. I havent received anything. My credit has been checked by them as I can see it listed as an inquire on my credit report. I have called a couple times to a couple different branches and I havent been able to get any information about anything. This is not the proper or legal way to do business. I applied for a personal loan on XX/XX/XXXX and now it is XX/XX/XXXX and I haven yet to get any kind of answer as to what happened or to get a letter in the mail.
|
Consumer Consent Provided |
Consent provided
|
|
3661387
|
2020-05-20
|
Problem with a credit reporting company's investigation into an existing problem
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Problem with a credit reporting company's investigation into an existing problem
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Investigation took more than 30 days
|
Sub Product |
Credit reporting
|
Date Received |
2020-05-20
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-05-20
|
Complaint What Happened |
I have filed a dispute in regards to the incorrect items on my credit report. It has been well over 30 days and I have not received any investigation results.
|
Consumer Consent Provided |
Consent provided
|
|
2633911
|
2017-08-10
|
Problem when making payments
|
Payday loan, title loan, or personal loan
|
|
Issue |
Problem when making payments
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Payday loan, title loan, or personal loan
|
Sub Product |
Personal line of credit
|
Date Received |
2017-08-10
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2017-08-10
|
Complaint What Happened |
At approximately XXXX XXXX on Thursday, XX/XX/XXXX I was at my place of busines which was not open for business and the manager at 1st heritage Credit ( XXXX ) he knocked on the door and my manager let him in he introduced himself to her as a welcome to the neighborhood and then walked past her to me and began to collect on my account. I informed him that I did not think this was legal coming into my place of business and he said it was and that he wanted to make payment arrangements or he would take me to court I advised him that I am filing bankruptcy and my attorney would contact him and he continued to collect and urged me to continue to pay outside of my bankruptcy. He did not ask me to verify who I was all he did was call me by my first name and I responded. He continued to collect in front of my peers as well as a passer by who stopped in the office. After multiple attempts of me telling him to please go though my lawyer he finally left. My business was discussed in front of many people. It was both unprofessional and embarrassing. I also believe this is close to harassment. I specifically asked if this was legal, as I know it is not, and he continued to berade me in front of my peers.
|
Consumer Consent Provided |
Consent provided
|
|
2492030
|
2017-05-23
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Old information reappears or never goes away
|
Sub Product |
Credit reporting
|
Date Received |
2017-05-23
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2017-05-24
|
Complaint What Happened |
I need late payments removed off my credit report as charge off when I refinanced my loan and is currently paying on it. I would like this removed from my credit, because it is negatively affecting my credit.
|
Consumer Consent Provided |
Consent provided
|
|
2180354
|
2016-10-26
|
Communication tactics
|
Debt collection
|
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Debt collection
|
Sub Issue |
Frequent or repeated calls
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2016-10-26
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
No
|
Date Sent To Company |
2016-10-26
|
Consumer Consent Provided |
Consent not provided
|
|
1222725
|
2015-02-03
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2015-02-03
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-02-03
|
Consumer Consent Provided |
N/A
|
|
1063472
|
2014-10-08
|
Managing the loan or lease
|
Consumer Loan
|
|
Issue |
Managing the loan or lease
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Consumer Loan
|
Sub Product |
Installment loan
|
Date Received |
2014-10-08
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-10-15
|
Consumer Consent Provided |
N/A
|
|
1163092
|
2014-12-18
|
Improper contact or sharing of info
|
Debt collection
|
|
Issue |
Improper contact or sharing of info
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Debt collection
|
Sub Issue |
Contacted me after I asked not to
|
Sub Product |
I do not know
|
Date Received |
2014-12-18
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-12-18
|
Consumer Consent Provided |
N/A
|
|
2243473
|
2016-12-09
|
Problems when you are unable to pay
|
Consumer Loan
|
|
Issue |
Problems when you are unable to pay
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Consumer Loan
|
Sub Product |
Installment loan
|
Date Received |
2016-12-09
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2016-12-12
|
Consumer Consent Provided |
Other
|
|
3799491
|
2020-08-17
|
Incorrect information on your report
|
Payday loan, title loan, or personal loan
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Payday loan, title loan, or personal loan
|
Sub Issue |
Account status incorrect
|
Sub Product |
Installment loan
|
Date Received |
2020-08-17
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-08-17
|
Consumer Consent Provided |
Consent not provided
|
|
2373775
|
2017-03-07
|
Problems when you are unable to pay
|
Consumer Loan
|
|
Issue |
Problems when you are unable to pay
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Consumer Loan
|
Sub Product |
Installment loan
|
Date Received |
2017-03-07
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2017-03-09
|
Consumer Consent Provided |
Consent not provided
|
|
3705103
|
2020-06-18
|
Struggling to pay your loan
|
Payday loan, title loan, or personal loan
|
|
Issue |
Struggling to pay your loan
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Payday loan, title loan, or personal loan
|
Sub Product |
Installment loan
|
Date Received |
2020-06-18
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-06-18
|
Complaint What Happened |
I had spoke with three different people at the 1st heritage credit location in XXXX MS we had agreed to make a one time payment of and work out the rest.. I then the very next day got an email from a XXXX saying I needed to make a payment I had been tested for covid that day and this has been an ongoing process I have had three tests and have been off work for three months in and out of the hospital I have been told that the people have shown up at my house demanding money. This is harassment
|
Consumer Consent Provided |
Consent provided
|
|
3565306
|
2020-03-13
|
Problem when making payments
|
Payday loan, title loan, or personal loan
|
|
Issue |
Problem when making payments
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Payday loan, title loan, or personal loan
|
Sub Product |
Personal line of credit
|
Date Received |
2020-03-13
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-03-13
|
Consumer Consent Provided |
Consent not provided
|
|
2140590
|
2016-09-30
|
Problems when you are unable to pay
|
Consumer Loan
|
|
Tags |
Servicemember
|
Issue |
Problems when you are unable to pay
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Consumer Loan
|
Sub Product |
Installment loan
|
Date Received |
2016-09-30
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
No
|
Date Sent To Company |
2016-10-26
|
Consumer Consent Provided |
Consent not provided
|
|
1365646
|
2015-05-07
|
Problems when you are unable to pay
|
Consumer Loan
|
|
Issue |
Problems when you are unable to pay
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Consumer Loan
|
Sub Product |
Installment loan
|
Date Received |
2015-05-07
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-05-08
|
Consumer Consent Provided |
Consent not provided
|
|
3542240
|
2020-02-24
|
Improper use of your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2020-02-24
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-02-24
|
Consumer Consent Provided |
Consent not provided
|
|
987484
|
2014-08-16
|
Taking out the loan or lease
|
Consumer Loan
|
|
Tags |
Older American, Servicemember
|
Issue |
Taking out the loan or lease
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Consumer Loan
|
Sub Product |
Installment loan
|
Date Received |
2014-08-16
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
Yes
|
Date Sent To Company |
2014-08-20
|
Consumer Consent Provided |
N/A
|
|
3324493
|
2019-07-31
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
Issue |
Took or threatened to take negative or legal action
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Debt collection
|
Sub Issue |
Seized or attempted to seize your property
|
Sub Product |
Other debt
|
Date Received |
2019-07-31
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2019-07-31
|
Complaint What Happened |
on XX/XX/2019 @ XXXX she came to my door in person and threaten to garnish my wages beginning on XX/XX/2019. This is a unsecured loan that I have in a Debt reduction program. I have sent notice to the creditor First Heritage Bank that I am in this program.
the lady that came to my property and threatened me is XXXX XXXX -Branch Mgr phone XXXX this is not acceptable and is against the law.
Unfair Collection Practice I do not want any further contact from this bank. They have been notified to call the Company I enrolled my Debt with XXXX @ XXXX which is the main # I requested this account to be closed at consumers request and that I fully intend to complete the debt reduction program.
|
Consumer Consent Provided |
Consent provided
|
|
3286950
|
2019-06-25
|
Struggling to pay your loan
|
Payday loan, title loan, or personal loan
|
|
Issue |
Struggling to pay your loan
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Payday loan, title loan, or personal loan
|
Sub Product |
Installment loan
|
Date Received |
2019-06-25
|
Submitted Via |
Phone
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2019-06-25
|
Consumer Consent Provided |
N/A
|
|
3209480
|
2019-04-11
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Account information incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2019-04-11
|
Submitted Via |
Postal mail
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2019-04-15
|
Consumer Consent Provided |
N/A
|
|
4446230
|
2021-06-10
|
Improper use of your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
No
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Credit inquiries on your report that you don't recognize
|
Sub Product |
Credit reporting
|
Date Received |
2021-06-10
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2021-06-10
|
Consumer Consent Provided |
Consent not provided
|
|
2908833
|
2018-05-16
|
Problem with a credit reporting company's investigation into an existing problem
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Problem with a credit reporting company's investigation into an existing problem
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Investigation took more than 30 days
|
Sub Product |
Credit reporting
|
Date Received |
2018-05-16
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2018-05-16
|
Complaint What Happened |
On XX/XX/2018 I received a call from 1st heritage asking if I wanted to take out another loan. I told the representative no if it was going to report as an hard inquiry, she said no its going to report as a soft inquiry its not going to effect your credit at all. I had been receiving calls during the previous weeks as well and I was declining the offer. So after the call was done I had an alert saying that it was a hard inquiry on my report. I contacted the company explaining that it was a hard inquiry instead of a soft likebshe inquired. I spoke with the manager XXXX because she overheard the whole conversation where the representative said it would be a soft inquiry. I have been waiting since XX/XX/XXXX the day it occurred for the issue to be fixed and it still hasnt been removed. I followed up on XX/XX/2018 to see how the process was going cause I hadnt heard from the company in weeks. I was just contacted by the company this morning XX/XX/2018 telling me to dispute it but the information I was giving was wrong. I contacted transunion I was told to get a letter of deletion from the company. I contacted the company to let them know exactly what I was told about the letter of deletion. I just want the hard inquiry removed because I was given false information from the representative and not only did she tell me wrong information the manager heard her as well. I dont understood how this process hasnt been resolved if she heard exactly what the representative told me. Please remove this hard inquiry from my report.
|
Consumer Consent Provided |
Consent provided
|
|
1478249
|
2015-07-17
|
Problems when you are unable to pay
|
Consumer Loan
|
|
Tags |
Servicemember
|
Issue |
Problems when you are unable to pay
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Consumer Loan
|
Sub Product |
Installment loan
|
Date Received |
2015-07-17
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
Yes
|
Date Sent To Company |
2015-07-23
|
Consumer Consent Provided |
Consent not provided
|
|
3033134
|
2018-09-30
|
Improper use of your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Credit inquiries on your report that you don't recognize
|
Sub Product |
Credit reporting
|
Date Received |
2018-09-30
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2018-09-30
|
Consumer Consent Provided |
Consent not provided
|
|
2790731
|
2018-01-23
|
Problem when making payments
|
Payday loan, title loan, or personal loan
|
|
Issue |
Problem when making payments
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Payday loan, title loan, or personal loan
|
Sub Product |
Installment loan
|
Date Received |
2018-01-23
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2018-01-23
|
Consumer Consent Provided |
Consent not provided
|
|
3909046
|
2020-10-20
|
Charged fees or interest you didn't expect
|
Payday loan, title loan, or personal loan
|
|
Issue |
Charged fees or interest you didn't expect
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Payday loan, title loan, or personal loan
|
Sub Product |
Installment loan
|
Date Received |
2020-10-20
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-10-20
|
Complaint What Happened |
I received a loan for $ XXXX {$800.00} from 1st heritage credit and was signed up for extra stuff I didn't want or need. I inquired about paying the loan off early as to avoid some the interest and was told it wouldn't do any good. I was going to have to payback {$900.00} over what I borrow. At first I was told I couldn't cancel some insurance they tricked me into. Then I was told I could but it wouldn't really do any good. I don't believe it is fair borrowing a little over {$700.00} and having to pay back over {$1600.00} regardless of early pay off.
|
Consumer Consent Provided |
Consent provided
|
|
2962795
|
2018-07-14
|
Improper use of your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Credit inquiries on your report that you don't recognize
|
Sub Product |
Credit reporting
|
Date Received |
2018-07-14
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2018-07-14
|
Consumer Consent Provided |
Consent not provided
|
|
4156402
|
2021-02-22
|
Struggling to pay your loan
|
Payday loan, title loan, or personal loan
|
|
Issue |
Struggling to pay your loan
|
Timely |
Yes
|
Company |
FIRST HERITAGE CREDIT LLC
|
Product |
Payday loan, title loan, or personal loan
|
Sub Product |
Installment loan
|
Date Received |
2021-02-22
|
Submitted Via |
Phone
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2021-02-23
|
Consumer Consent Provided |
N/A
|
|