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Professional Credit Management, Inc.

Company Details

Name: Professional Credit Management, Inc.
Jurisdiction: MISSISSIPPI
Business Type: Profit Corporation
Status: Good Standing
Effective Date: 10 May 2004 (21 years ago)
Business ID: 855270
State of Incorporation: ARKANSAS
Principal Office Address: 500 W WashingtonJonesboro, AR 72401
Fictitious names: Trinity Billing Solutions

Agent

Name Role Address
C T CORPORATION SYSTEM Agent 645 LAKELAND EAST DR STE 101, FLOWOOD, MS 39232

Director

Name Role Address
Mark Rowland Director 500 W Washington, Jonesboro, AR 72401
Linda Hudspeth Director 1100 N AR-201, Mountain Home, AR 72654
Bryan Reddick Director 500 W Washington Ave, Jonesboro, AR 72401
Bryant Marshall Director 500 W Washington, Jonesboro, AR 72401
Elaine Marshall Director 500 W Washington, Jonesboro, AR 72401

President

Name Role Address
Mark Rowland President 500 W Washington, Jonesboro, AR 72401

Vice President

Name Role Address
Linda Hudspeth Vice President 1100 N AR-201, Mountain Home, AR 72654
Bryan Reddick Vice President 500 W Washington Ave, Jonesboro, AR 72401
April Miller Vice President 500 W Washington, Jonesboro, AR 72401

Secretary

Name Role Address
Bryant Marshall Secretary 500 W Washington, Jonesboro, AR 72401

Chairman

Name Role Address
Bryant Marshall Chairman 500 W Washington, Jonesboro, AR 72401

Treasurer

Name Role Address
Bryant Marshall Treasurer 500 W Washington, Jonesboro, AR 72401

Filings

Type Status Filed Date Description
Annual Report Filed 2025-02-13 Annual Report For Professional Credit Management, Inc.
Annual Report Filed 2024-03-06 Annual Report For Professional Credit Management, Inc.
Fictitious Name Registration Filed 2024-03-06 Fictitious Name Registration For Professional Credit Management, Inc.
Annual Report Filed 2023-01-18 Annual Report For Professional Credit Management, Inc.
Annual Report Filed 2022-03-01 Annual Report For Professional Credit Management, Inc.
Annual Report Filed 2021-01-25 Annual Report For Professional Credit Management, Inc.
Annual Report Filed 2020-02-14 Annual Report For Professional Credit Management, Inc.
Annual Report Filed 2019-02-25 Annual Report For Professional Credit Management, Inc.
Annual Report Filed 2018-01-30 Annual Report For Professional Credit Management, Inc.
Annual Report Filed 2017-01-23 Annual Report For Professional Credit Management, Inc.

CFPB Complaint

Complaint Id Date Received Issue Product
2574541 2017-07-14 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Professional Credit Management, Inc
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2017-07-14
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2017-07-14
Company Public Response Company believes it acted appropriately as authorized by contract or law
Complaint What Happened i sent a letter in XX/XX/XXXX asking for proof of account, i never received any documents in regards to the account, and it still reporting on my credit.
Consumer Consent Provided Consent provided
5223365 2022-02-15 False statements or representation Debt collection
Issue False statements or representation
Timely Yes
Company Professional Credit Management, Inc
Product Debt collection
Sub Issue Attempted to collect wrong amount
Sub Product Medical debt
Date Received 2022-02-15
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-02-15
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
10252672 2024-09-27 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company Professional Credit Management, Inc
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2024-09-27
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-09-27
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
4582075 2021-07-28 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Professional Credit Management, Inc
Product Debt collection
Sub Issue Debt is not yours
Sub Product Medical debt
Date Received 2021-07-28
Submitted Via Phone
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-07-28
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided N/A
3707670 2020-06-19 Problem with a credit reporting company's investigation into an existing problem Credit reporting, credit repair services, or other personal consumer reports
Issue Problem with a credit reporting company's investigation into an existing problem
Timely Yes
Company Professional Credit Management, Inc
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Their investigation did not fix an error on your report
Sub Product Credit reporting
Date Received 2020-06-19
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-06-19
Company Public Response Company disputes the facts presented in the complaint
Complaint What Happened I had about 7 medical bills all with the same company for testing. After disputing some of the charges they were sent to a company called Professional Credit Management which a debt collector out of XXXX, Arkansas. I contacted this creditor on numerous occasions. I was told by several representatives that my paid accounts would be removed from my credit report but they would not remove them until they were all paid in full. Well I have paid ever single account. When I noticed the accounts were not being removed from my credit reports I contacted PCM via phone and mail. I was told that by a female representative that they would not be removing my paid accounts. When I advised her that I was told they would be removed she said the person was new and did not understand how PCM does business. The representative refused to provide me her name or reference number. She then called me a " XXXX '' and told me to " pay my XXXX bills on time next time. '' When I tried to call back to speak with a manager, PCM blocked my phone number and will not accept a call from me. When I call from another number and I tell them who I am, they place me on hold without ever picking back up. I am asking for help. I am a consumer that has been taken advantage of and treated poorly. I can provide proof of payment on all accounts and also a copy of the letter that I received from PCM in reference to deleting paid accounts.
Consumer Consent Provided Consent provided
2480269 2017-05-09 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Professional Credit Management, Inc
Product Debt collection
Sub Issue Didn't receive enough information to verify debt
Sub Product Medical debt
Date Received 2017-05-09
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2017-05-09
Company Public Response Company disputes the facts presented in the complaint
Complaint What Happened I requested to validate the alleged debt on XXXX / XXXX / 2017 via registered mail. The letter requested a breakdown of fees including collection costs and medical charges, a copy of my signature with the provider of the service to release my medical information, a copy of my signature with the provider of the service accepting the responsibility of the costs associated with the services provided, and to cease any credit reporting until the debt has been validated by me. Professional Credit Management r eceived the registered letter on XXXX / XXXX / 2017 . It has been well over the 30 days allotted to respond to my request and I have not received any validation of this debt that is being reported on my credit report. Therefo re, Professional Credit Management is il legally reporting an invalid debt.
Consumer Consent Provided Consent provided
6542543 2023-02-07 Attempts to collect debt not owed Debt collection
Tags Servicemember
Issue Attempts to collect debt not owed
Timely Yes
Company Professional Credit Management, Inc
Product Debt collection
Sub Issue Debt is not yours
Sub Product Medical debt
Date Received 2023-02-07
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2023-03-03
Company Public Response Company believes it acted appropriately as authorized by contract or law
Complaint What Happened I received a notification that a collections was added to my credit report. I contacted the reporting agencies and advised that I was unware of this debt, did not receive any prior communication from the collection agency, and lastly, I have full coverage medical insurance through the State of TN for the last 26 years. I have disputed this debt and attempted to reach out to the collection agency multiple times, to no avail.
Consumer Consent Provided Consent provided
4367678 2021-05-11 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company Professional Credit Management, Inc
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2021-05-11
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-05-11
Company Public Response Company believes it acted appropriately as authorized by contract or law
Complaint What Happened I asked them to delete an unauthorized & unverified account, legally by law according the FCRA this account should be removed from my credit reports.
Consumer Consent Provided Consent provided
4096502 2021-01-26 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company Professional Credit Management, Inc
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2021-01-26
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-02-10
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
3798806 2020-08-16 False statements or representation Debt collection
Issue False statements or representation
Timely Yes
Company Professional Credit Management, Inc
Product Debt collection
Sub Issue Attempted to collect wrong amount
Sub Product Medical debt
Date Received 2020-08-16
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-08-25
Company Public Response Company believes it acted appropriately as authorized by contract or law
Complaint What Happened Sometime in 2016, I was involved in a vehicular accident. After about two days later, my XXXX had a XXXX XXXX XXXX and my XXXX XXXX XXXX, my wife cautioned that I should get an XXXX on my XXXX XXXX and XXXX. During this time, I was still going to work as usual. I had to research where would be a good medical institution to get XXXX, since most places would be closed when I get off from work. I looked up the cost for XXXX for XXXX XXXX XXXX at the XXXX XXXX hospital website : ( XXXX - {$250.00} ) & XXXX ( {$350.00} ). After work I went to XXXX and explained to the Doctor on duty that I only have my car insurance and would like to know the cost before accepting any XXXX. She said that everything should be {$1.00}, XXXX and no more. I then agreed to sign the medical forms. I was given two XXXX, one to my XXXX and another to one of my XXXX. And was sent away after the Doctor said everything looks good. My car insurance at the time - XXXX XXXX, paid XXXX {$5000.00} which was the maximum medical payout on the car insurance. To my surprise, they sent me a bill for some XXXX XXXX XXXX more to be paid. I wrote them a letter concerning all those made up charges on my bill. Now they have on my Credit Report that I owed some {$340.00}. I am disputing this as fraud since the bill had been paid by my car insurance.
Consumer Consent Provided Consent provided
5378517 2022-03-28 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company Professional Credit Management, Inc
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Personal information incorrect
Sub Product Credit reporting
Date Received 2022-03-28
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2022-03-28
Company Public Response Company believes it acted appropriately as authorized by contract or law
Complaint What Happened on XXXX this company put a medical bill on my credit report but with the wrong address and i have tried talking with them to remove this from my credit reports, they went in and they are using a loophole to get this done by using a company name ( professional credit management ) .this is not fair according to the ftc . but they still said its for the imaging center that was for XXXX for XX/XX/XXXX. I been at my home here since XX/XX/XXXX and they said that they tried calling me and i did not answer calls, then they said they sent it to another address that was not associated with me.I need some help please upon removing this from my credit reports because I supposed to be closing on my home in may. I have paid this XXXX $ but its the hardship behind all of this illegal loophole that they have done. Thanks XXXX XXXX
Consumer Consent Provided Consent provided
2822281 2018-02-23 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Professional Credit Management, Inc
Product Debt collection
Sub Issue Didn't receive notice of right to dispute
Sub Product Medical debt
Date Received 2018-02-23
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2018-02-23
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
4799030 2021-10-11 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Professional Credit Management, Inc
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2021-10-11
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2021-10-11
Consumer Consent Provided Consent not provided
1262083 2015-03-01 Disclosure verification of debt Debt collection
Issue Disclosure verification of debt
Timely No
Company Professional Credit Management, Inc
Product Debt collection
Sub Issue Not given enough info to verify debt
Sub Product I do not know
Date Received 2015-03-01
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2015-03-01
Consumer Consent Provided N/A
3974541 2020-11-25 Attempts to collect debt not owed Debt collection
Tags Older American
Issue Attempts to collect debt not owed
Timely Yes
Company Professional Credit Management, Inc
Product Debt collection
Sub Issue Debt is not yours
Sub Product Medical debt
Date Received 2020-11-25
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-11-25
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
4799626 2021-10-11 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Professional Credit Management, Inc
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2021-10-11
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2021-10-11
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
4799126 2021-10-11 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Professional Credit Management, Inc
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2021-10-11
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2021-10-11
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
3834889 2020-09-08 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company Professional Credit Management, Inc
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2020-09-08
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2020-09-16
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
5503592 2022-04-27 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Professional Credit Management, Inc
Product Debt collection
Sub Issue Debt is not yours
Sub Product Medical debt
Date Received 2022-04-27
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-04-27
Company Public Response Company believes it acted appropriately as authorized by contract or law
Complaint What Happened Company continues to report false and inaccurate information to the credit bureaus and will not provide proof is such debt as by way of a debt validation letter that has been asked for numerous of times. Continues to threaten legal action and repeated calls
Consumer Consent Provided Consent provided
4345372 2021-05-03 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Professional Credit Management, Inc
Product Debt collection
Sub Issue Didn't receive enough information to verify debt
Sub Product Medical debt
Date Received 2021-05-03
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2021-05-03
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
4799587 2021-10-11 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Professional Credit Management, Inc
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2021-10-11
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2021-10-11
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
4754562 2021-09-25 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Professional Credit Management, Inc
Product Debt collection
Sub Issue Debt is not yours
Sub Product Credit card debt
Date Received 2021-09-25
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-09-25
Company Public Response Company believes it acted appropriately as authorized by contract or law
Complaint What Happened After waiting over 180 days for a response, they send a template response back that I should wait LONGER. This is unacceptable. The FCRA gives them 30 DAYS. They have taken over 90 ; this is a violation and they are required to remove all of the accounts that they have failed to investigate. There is no way that the FCRA should be ignored and I have to suffer, especially during a time when credit is needed for employment, dwelling, insurance, and more. There is too much going on right now to request a consumer to wait EVEN LONGER than federally mandated. The FCRA was created for a reason. They are to follow it. Every item should be removed
Consumer Consent Provided Consent provided
2686121 2017-09-27 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Professional Credit Management, Inc
Product Debt collection
Sub Issue Debt was already discharged in bankruptcy and is no longer owed
Sub Product Medical debt
Date Received 2017-09-27
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2017-09-27
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
2332256 2017-02-07 Disclosure verification of debt Debt collection
Issue Disclosure verification of debt
Timely Yes
Company Professional Credit Management, Inc
Product Debt collection
Sub Issue Not given enough info to verify debt
Sub Product Medical
Date Received 2017-02-07
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2017-02-07
Company Public Response Company disputes the facts presented in the complaint
Complaint What Happened Professional Credit Management did not provide adequate verification of debt in question. No documents were provided showing a signature or contract.
Consumer Consent Provided Consent provided
3616102 2020-04-21 Took or threatened to take negative or legal action Debt collection
Issue Took or threatened to take negative or legal action
Timely Yes
Company Professional Credit Management, Inc
Product Debt collection
Sub Issue Threatened or suggested your credit would be damaged
Sub Product Medical debt
Date Received 2020-04-21
Submitted Via Phone
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-04-21
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided N/A

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Date of last update: 26 Mar 2025

Sources: Mississippi Secretary of State

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