1187705
|
2015-01-09
|
Improper contact or sharing of info
|
Debt collection
|
|
Issue |
Improper contact or sharing of info
|
Timely |
No
|
Company |
Alorica Inc.
|
Product |
Debt collection
|
Sub Issue |
Talked to a third party about my debt
|
Sub Product |
I do not know
|
Date Received |
2015-01-09
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-01-15
|
Consumer Consent Provided |
N/A
|
|
10885522
|
2024-11-22
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Alorica Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
I do not know
|
Date Received |
2024-11-22
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-11-22
|
Consumer Consent Provided |
Consent not provided
|
|
10374499
|
2024-10-07
|
Confusing or missing disclosures
|
Debt or credit management
|
|
Issue |
Confusing or missing disclosures
|
Timely |
Yes
|
Company |
Alorica Inc.
|
Product |
Debt or credit management
|
Sub Product |
Debt settlement
|
Date Received |
2024-10-07
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-10-07
|
Consumer Consent Provided |
Consent not provided
|
|
3580917
|
2020-03-26
|
Communication tactics
|
Debt collection
|
|
Tags |
Servicemember
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
Alorica Inc.
|
Product |
Debt collection
|
Sub Issue |
Frequent or repeated calls
|
Sub Product |
Other debt
|
Date Received |
2020-03-26
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-03-26
|
Complaint What Happened |
My loan was transferred to SST I never had any idea it did they would agree to terms then call back and leave messages. I eventually got tired because they would call and call and call. I called them back and advised that I would like to settle but when you try to settle the account with them no one that works for them knows about the letter they sent so you are back and forth again with calls all day long from them. I receive more than 5 calls per day at all hours from this company
|
Consumer Consent Provided |
Consent provided
|
|
7243434
|
2023-07-12
|
Incorrect information on your report
|
Payday loan, title loan, or personal loan
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Alorica Inc.
|
Product |
Payday loan, title loan, or personal loan
|
Sub Issue |
Account information incorrect
|
Sub Product |
Installment loan
|
Date Received |
2023-07-12
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-07-12
|
Consumer Consent Provided |
Consent not provided
|
|
7010280
|
2023-05-22
|
Problem with the payoff process at the end of the loan
|
Payday loan, title loan, or personal loan
|
|
Issue |
Problem with the payoff process at the end of the loan
|
Timely |
Yes
|
Company |
Alorica Inc.
|
Product |
Payday loan, title loan, or personal loan
|
Sub Product |
Installment loan
|
Date Received |
2023-05-22
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-05-22
|
Consumer Consent Provided |
Consent not provided
|
|
2435988
|
2017-04-14
|
Disclosure verification of debt
|
Debt collection
|
|
Issue |
Disclosure verification of debt
|
Timely |
Yes
|
Company |
Alorica Inc.
|
Product |
Debt collection
|
Sub Issue |
Not given enough info to verify debt
|
Sub Product |
I do not know
|
Date Received |
2017-04-14
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2017-04-14
|
Consumer Consent Provided |
Consent not provided
|
|
615821
|
2013-11-30
|
Disclosure verification of debt
|
Debt collection
|
|
Issue |
Disclosure verification of debt
|
Timely |
Yes
|
Company |
Alorica Inc.
|
Product |
Debt collection
|
Sub Issue |
Not disclosed as an attempt to collect
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2013-11-30
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
Yes
|
Date Sent To Company |
2013-11-30
|
Consumer Consent Provided |
N/A
|
|
2760615
|
2017-12-20
|
Communication tactics
|
Debt collection
|
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
Alorica Inc.
|
Product |
Debt collection
|
Sub Issue |
Frequent or repeated calls
|
Sub Product |
I do not know
|
Date Received |
2017-12-20
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2017-12-20
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Complaint What Happened |
XXXX XXXX XXXX has been calling me repeatedly throughout the day for weeks now. They constantly use different numbers to get around being blocked. The most recent numbers they 've used are XXXX, XXXX and XXXX. They never leave a voicemail so I 'm not sure what their supposed business is with me, and they 've also never sent me anything via postal mail. This is the SECOND time I 'm reporting this company for harassment. The first time, they claimed to have put my number on a do-not-call list and that clearly was a lie.
|
Consumer Consent Provided |
Consent provided
|
|
2754689
|
2017-12-13
|
Communication tactics
|
Debt collection
|
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
Alorica Inc.
|
Product |
Debt collection
|
Sub Issue |
Frequent or repeated calls
|
Sub Product |
I do not know
|
Date Received |
2017-12-13
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2017-12-13
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Complaint What Happened |
Global Receivables Solutions has been calling me every hour without leaving a voicemail. I 've received nothing from them in the mail, so I do n't know what their supposed business is with me.
|
Consumer Consent Provided |
Consent provided
|
|
1262082
|
2015-03-01
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Alorica Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
I do not know
|
Date Received |
2015-03-01
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-03-01
|
Consumer Consent Provided |
N/A
|
|
571295
|
2013-10-25
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Alorica Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
I do not know
|
Date Received |
2013-10-25
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2013-10-31
|
Consumer Consent Provided |
N/A
|
|